Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anastasiia Pilinoha

Calgary,,AB

Summary

A hardworking and organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Food Service Worker

Native Tongues
08.2023 - Current
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Food Service Worker

OSTEN & VICTOR Alberta Tennis Centre
05.2023 - 08.2023
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Managed multiple tasks in high-volume environment.
  • Processed sales transactions using POS system.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Tutor

Self-employeed
06.2022 - 04.2023
  • Collaborated with over 20 students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Responded to email and telephone requests to provide students with specific information.

Education

Bachelor of Science - Cosmetology Studies

Social Academy of Science
Warsaw, Poland
07.2022

Bachelor of Arts - Philology

National University of Bohdan Khmelnytsky
Cherkasy, Ukraine
06.2022

Skills

  • Customer and Client Relations
  • Time Management
  • Microsoft Office
  • Organization Skills
  • Answer Telephone Calls
  • Mail Preparation and Sorting

Languages

  • Ukrainian
  • Russian
  • English
  • Polish
  • German

Timeline

Food Service Worker

Native Tongues
08.2023 - Current

Food Service Worker

OSTEN & VICTOR Alberta Tennis Centre
05.2023 - 08.2023

Tutor

Self-employeed
06.2022 - 04.2023

Bachelor of Science - Cosmetology Studies

Social Academy of Science

Bachelor of Arts - Philology

National University of Bohdan Khmelnytsky

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Anastasiia Pilinoha