Oleksandra Yankovska
Nanaimo
Summary
Dynamic owner of Yankovska School of Rhythmic Gymnastics with a proven track record in enhancing customer satisfaction and driving business growth. Skilled in team leadership and project management, I fostered a positive workplace culture and implemented effective marketing strategies, resulting in increased client retention and referrals.
Overview
2
2
years of professional experience
Work History
Owner
Yankovska School of Rhythmic Gymnastics
07.2024 - Current
- Managed day-to-day club operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized and attended trade shows and special events , network with other businesses and attract new customers.
Coach
West Coast Rhythmic Gymnastics
09.2023 - 06.2024
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players' families to encourage support and involvement in their athletic growth.
Education
No Degree - Gymnastics Foundations,Rhythmic Gymnastics
National Coaching Program
07-2016
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business planning
- Team oversight
- Teamwork and collaboration
- Team leadership
Languages
English
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Owner
Yankovska School of Rhythmic Gymnastics
07.2024 - Current
Coach
West Coast Rhythmic Gymnastics
09.2023 - 06.2024
No Degree - Gymnastics Foundations,Rhythmic Gymnastics
National Coaching Program
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