Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Oleksandra Overko

BINSCARTH,Canada

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

10
10
years of professional experience

Work History

Commercial Sales Assistant

Andrew Agencies Ltd.
Russell, Canada
04.2023 - 06.2023
  • Collected and updated client information to enhance service accuracy and client satisfaction.
  • Prepared and reviewed client proposals and reports, ensuring alignment with client needs and company standards.
  • Monitored customer accounts and facilitated process improvements to maintain outstanding performance and meet business objectives.

Manager

Cippillino Children's Clothing Store
Kherson, Ukraine
01.2017 - 12.2022
  • Established relationships and contracts with manufacturers, and securing beneficial contracts..
  • Documented the receipt and transfer of goods.
  • Selected and managed inventory to ensure optimal product availability.
  • Processed sales transactions efficiently and documented the receipt and transfer of goods.

Assistant Manager

"BABY" online store
Kakhovka, Ukraine
01.2015 - 12.2017
  • Checked orders, controlled inventory, and managed store expenses to optimize cash flow.
  • Processed order, ensuring timely shipment, accurate payment verification, and organized delivery of goods to the customer.
  • Developed and maintained online store content, enhancing customer engagement.

Credit Specialist

Bank "Mykhailovsky"
Kherson, Ukraine
01.2014 - 01.2015
  • Managed the opening, closing, and servicing of bank clients' accounts, ensuring seamless operations and customer satisfaction.
  • Promoted and sold banking products by identifying customer needs and offering tailored solutions.
  • Conducted cash transactions during cashier manager absences, maintaining accuracy and compliance with banking protocols.
  • Implemented set plans for issuing credit products and insurance policies
  • Generating reports.

Credit and Insurance Specialist

"Delta" Bank
Kherson, Ukraine
06.2013 - 12.2014
  • Processing incoming applications from new customers, consulting clients on lending and insurance services, and enhancing their financial decision-making.
  • Managed credit cards, consumer loans issuance, and insurance policy applications, ensuring accurate documentation and compliance.
  • Processed and issued credit cards, ensuring compliance and accuracy in documentation.
  • Generated insurance policy reports, conducted ongoing control over payments on consumer loans and card debt

Education

Undergraduate Diploma - Finance

College of Cooperative Economic And Law
Kherson, Ukraine
06-2013

Skills

  • Self-organization
  • Self motivation
  • Accountability
  • Effective teamwork
  • Purposeful work

References

Available on Request

Languages

  • Ukrainian, native
  • English, B2

Timeline

Commercial Sales Assistant

Andrew Agencies Ltd.
04.2023 - 06.2023

Manager

Cippillino Children's Clothing Store
01.2017 - 12.2022

Assistant Manager

"BABY" online store
01.2015 - 12.2017

Credit Specialist

Bank "Mykhailovsky"
01.2014 - 01.2015

Credit and Insurance Specialist

"Delta" Bank
06.2013 - 12.2014

Undergraduate Diploma - Finance

College of Cooperative Economic And Law

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Oleksandra Overko