Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oleksandra Kyrylko

Ottawa,Ontario

Summary

Goal-oriented and empathetic manager with experience in social services, project management, and customer support. Proven ability to help and integrate newcomers, especially Ukrainians, into international and foreign society. Fluent in Ukrainian, English, Polish, and Russian. Good communicator with excellent collaboration and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Settlement Volunteer

Wroclaw University of Business and Economics
02.2022 - 05.2023
  • Provided comprehensive support to Ukrainian refugees, including housing assistance, access to administrative services, and orientation to local systems.
  • Organized humanitarian aid and facilitated a smooth adaptation process.

Junior Financial Controller

Milton Group
06.2022 - 11.2022
  • Verified expenses and prepared monthly financial reports.
  • Managed cash flow and processed payments.
  • Collaborated with management to share financial analyses.

Junior Content Manager

TrafficDNA
05.2020 - 11.2020
  • Authored creative articles and promotional materials.
  • Managed content for various subjects, including games, medical topics, and more.

Client Support Administrator

Capital Group
04.2019 - 02.2020
  • Advised clients on financial services and handled customer complaints.
  • Drove client retention and relationships by expanding and improving operational techniques.

Education

MBA - Business Management

Wroclaw University of Economics And Business
Wroclaw, Poland
10.2023

Master of Science - International Business

State University of Trade And Economics
Kyiv, Ukraine
07.2021

Skills

  • Teamwork and Collaboration
  • Interpersonal Skills
  • Problem-Solving
  • Multitasking
  • Excellent Communication
  • Attention to Detail
  • Task Prioritization
  • Excellent organizational skills
  • Interpersonal Communication
  • Organizational Skills
  • Ability to work independently
  • Negotiation
  • Technical Skills: MS Office Suite, Google Docs, Google Sheets, Canva
  • Languages: English (Fluent), Ukrainian (Native), Polish (upper-intermediate), Russian (Native)

Timeline

Junior Financial Controller

Milton Group
06.2022 - 11.2022

Settlement Volunteer

Wroclaw University of Business and Economics
02.2022 - 05.2023

Junior Content Manager

TrafficDNA
05.2020 - 11.2020

Client Support Administrator

Capital Group
04.2019 - 02.2020

MBA - Business Management

Wroclaw University of Economics And Business

Master of Science - International Business

State University of Trade And Economics
Oleksandra Kyrylko