Oleksandra Kyrylko
Ottawa,Ontario
Summary
Goal-oriented and empathetic manager with experience in social services, project management, and customer support. Proven ability to help and integrate newcomers, especially Ukrainians, into international and foreign society. Fluent in Ukrainian, English, Polish, and Russian. Good communicator with excellent collaboration and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Settlement Volunteer
Wroclaw University of Business and Economics
2022.02 - 2023.05
- Provided comprehensive support to Ukrainian refugees, including housing assistance, access to administrative services, and orientation to local systems.
- Organized humanitarian aid and facilitated a smooth adaptation process.
Junior Financial Controller
Milton Group
2022.06 - 2022.11
- Verified expenses and prepared monthly financial reports.
- Managed cash flow and processed payments.
- Collaborated with management to share financial analyses.
Junior Content Manager
TrafficDNA
2020.05 - 2020.11
- Authored creative articles and promotional materials.
- Managed content for various subjects, including games, medical topics, and more.
Client Support Administrator
Capital Group
2019.04 - 2020.02
- Advised clients on financial services and handled customer complaints.
- Drove client retention and relationships by expanding and improving operational techniques.
Education
MBA - Business Management
Wroclaw University of Economics And Business
Wroclaw, Poland 10.2023
Master of Science - International Business
State University of Trade And Economics
Kyiv, Ukraine07.2021
Skills
- Teamwork and Collaboration
- Interpersonal Skills
- Problem-Solving
- Multitasking
- Excellent Communication
- Attention to Detail
- Task Prioritization
- Excellent organizational skills
- Interpersonal Communication
- Organizational Skills
- Ability to work independently
- Negotiation
- Technical Skills: MS Office Suite, Google Docs, Google Sheets, Canva
- Languages: English (Fluent), Ukrainian (Native), Polish (upper-intermediate), Russian (Native).
Timeline
Junior Financial Controller
Milton Group
2022.06 - 2022.11
Settlement Volunteer
Wroclaw University of Business and Economics
2022.02 - 2023.05
Junior Content Manager
TrafficDNA
2020.05 - 2020.11
Client Support Administrator
Capital Group
2019.04 - 2020.02
MBA - Business Management
Wroclaw University of Economics And Business
Master of Science - International Business
State University of Trade And Economics
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