Oleksandra Kryvosheia
Montreal,QC
Summary
Driven Key Account Manager and Auditor Team Lead with a proven track record at Origin Plus and Global Freight Audit. Excelled in data entry, audit reporting, and fostering strong professional relationships. Showcased attention to detail and proficiency in MS Office, achieving significant process improvements and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Origin Plus
Kyiv, Ukraine
11.2017 - 01.2023
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
Auditor Team Lead
Global Freight Audit
Vinnytsia
09.2016 - 09.2017
- Data entry ( Excel, Word, CRM)
- Basic accounting
- Appraise financials controls, reporting systems and compliance processes;
- Prepare audit reports that adequately communicate the findings of the audit;
- Perform follow-up reviews to validate that process improvement results have been achieved;
- Perform testing on the effectiveness of disclosure controls and procedures;
- Control of the team working with leading service providers, creation of a work plan, report on completed tasks
Education
Bachelor - German And English Language And Literature
Odesa Mechnikov National University
Odesa, Ukraine02.2014
Skills
- Audit reporting
- Data entry
- Basic accounting
- Windows OS
- CRM
- Attention to details
- MS Office
Languages
English
Professional Working
French
Elementary
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Key Account Manager
Origin Plus
11.2017 - 01.2023
Auditor Team Lead
Global Freight Audit
09.2016 - 09.2017
Bachelor - German And English Language And Literature
Odesa Mechnikov National University