Summary
Overview
Work History
Education
Skills
Timeline
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OLEKSANDRA (ALEX) SUBBOTINA

Newmarket,ON

Summary

Motivated professional with 12 years of experience in financial services and administration. Expertise in managing multiple priorities in fast-paced environments while ensuring accuracy and efficiency. Proven ability to handle confidential information and support organizational operations, delivering exceptional client service. Reliable and adaptable, capable of working independently or as part of a team to achieve results.

Overview

13
13
years of professional experience

Work History

Office & HR Administrator

Gary Jonas Computing Ltd.
Markham, Canada
08.2023 - Current
  • Oversee daily office operations, including ordering and managing supplies, processing invoices, and expense reimbursements.
  • Respond to HR inquiries, providing timely and accurate information to employees.
  • Coordinate recruitment activities: job postings, applicant screening, interview scheduling, and onboarding.
  • Maintain compliance with health and safety policies, organizing training and maintaining documentation.
  • Support company communications, meeting coordination, and office systems management.
  • Handle confidential company and employee data with discretion.

Executive Assistant / Mortgage Agent

Mortgage Edge Brokerage
11.2020 - 08.2023
  • Managed daily operations for the General Manager and directors.
  • Assessed mortgage applications based on credit viability, payment history, and client documentation.
  • Drafted mortgage agreements and maintained secure client records.
  • Communicated with clients and financial institutions to resolve inquiries and coordinate deadlines.

SQA Specialist (Contract)

Smart Test Inc.
Toronto, Canada
01.2018 - 11.2020
  • Developed and optimized functional test scripts for financial systems.
  • Managed defect tracking through HP ALM and executed database queries in Microsoft SQL Server.
  • Completed all assignments within deadlines while ensuring quality and accuracy.

Executive Assistant

Network Executive Limousine Ltd.
Toronto, Canada
05.2013 - 12.2017
  • Independently performed and managed all administrative tasks required for day-to-day operations.
  • Opened and maintained new and existing client accounts.
  • Assisted the accounting department with preparation and processing of the company’s bi-weekly invoicing; created expense reports.
  • Complied with Accounts Payable / Receivable processes and procedures.
  • Completed monetary deposits and processed various credit card payments.

Operations Associate (Contract)

Ally Canada / Resmor Trust Company
Toronto, Canada
06.2012 - 05.2013
  • Processed daily banking transactions and reconciled accounts.
  • Addressed client inquiries and handled sensitive financial documentation.
  • Prepared deposits, withdrawals, card payments, and transfers accurately.

Education

RMAC Certificate - Remic Mortgage Agent Course

01.2021

Bachelor’s Degree - Public Policy & Management

York University
01.2012

Diploma - Banking & Financial Services

CDI College
01.2007

Skills

  • Client file management
  • Confidential data management
  • Accounts payable
  • Accounts receivable
  • Billing
  • Reconciliations
  • Expense reports
  • HR administration
  • Recruitment
  • Health & safety compliance
  • Filogix
  • Purview
  • MI Boss
  • Excel
  • Microsoft Word
  • Jira
  • HubSpot
  • Salesforce
  • Organizational skills
  • Problem-solving
  • Detail-oriented
  • Deadline management
  • High performance standards
  • Reliability
  • Punctuality
  • Ethics
  • Adaptability
  • Professionalism

Timeline

Office & HR Administrator

Gary Jonas Computing Ltd.
08.2023 - Current

Executive Assistant / Mortgage Agent

Mortgage Edge Brokerage
11.2020 - 08.2023

SQA Specialist (Contract)

Smart Test Inc.
01.2018 - 11.2020

Executive Assistant

Network Executive Limousine Ltd.
05.2013 - 12.2017

Operations Associate (Contract)

Ally Canada / Resmor Trust Company
06.2012 - 05.2013

RMAC Certificate - Remic Mortgage Agent Course

Bachelor’s Degree - Public Policy & Management

York University

Diploma - Banking & Financial Services

CDI College
OLEKSANDRA (ALEX) SUBBOTINA