OLEKSANDRA (ALEX) SUBBOTINA
Newmarket,ON
Summary
Motivated professional with 12 years of experience in financial services and administration. Expertise in managing multiple priorities in fast-paced environments while ensuring accuracy and efficiency. Proven ability to handle confidential information and support organizational operations, delivering exceptional client service. Reliable and adaptable, capable of working independently or as part of a team to achieve results.
Overview
13
13
years of professional experience
Work History
Office & HR Administrator
Gary Jonas Computing Ltd.
Markham, Canada
08.2023 - Current
- Oversee daily office operations, including ordering and managing supplies, processing invoices, and expense reimbursements.
- Respond to HR inquiries, providing timely and accurate information to employees.
- Coordinate recruitment activities: job postings, applicant screening, interview scheduling, and onboarding.
- Maintain compliance with health and safety policies, organizing training and maintaining documentation.
- Support company communications, meeting coordination, and office systems management.
- Handle confidential company and employee data with discretion.
Executive Assistant / Mortgage Agent
Mortgage Edge Brokerage
11.2020 - 08.2023
- Managed daily operations for the General Manager and directors.
- Assessed mortgage applications based on credit viability, payment history, and client documentation.
- Drafted mortgage agreements and maintained secure client records.
- Communicated with clients and financial institutions to resolve inquiries and coordinate deadlines.
SQA Specialist (Contract)
Smart Test Inc.
Toronto, Canada
01.2018 - 11.2020
- Developed and optimized functional test scripts for financial systems.
- Managed defect tracking through HP ALM and executed database queries in Microsoft SQL Server.
- Completed all assignments within deadlines while ensuring quality and accuracy.
Executive Assistant
Network Executive Limousine Ltd.
Toronto, Canada
05.2013 - 12.2017
- Independently performed and managed all administrative tasks required for day-to-day operations.
- Opened and maintained new and existing client accounts.
- Assisted the accounting department with preparation and processing of the company’s bi-weekly invoicing; created expense reports.
- Complied with Accounts Payable / Receivable processes and procedures.
- Completed monetary deposits and processed various credit card payments.
Operations Associate (Contract)
Ally Canada / Resmor Trust Company
Toronto, Canada
06.2012 - 05.2013
- Processed daily banking transactions and reconciled accounts.
- Addressed client inquiries and handled sensitive financial documentation.
- Prepared deposits, withdrawals, card payments, and transfers accurately.
Education
RMAC Certificate - Remic Mortgage Agent Course
01.2021
Bachelor’s Degree - Public Policy & Management
York University
01.2012
Diploma - Banking & Financial Services
CDI College
01.2007
Skills
- Client file management
- Confidential data management
- Accounts payable
- Accounts receivable
- Billing
- Reconciliations
- Expense reports
- HR administration
- Recruitment
- Health & safety compliance
- Filogix
- Purview
- MI Boss
- Excel
- Microsoft Word
- Jira
- HubSpot
- Salesforce
- Organizational skills
- Problem-solving
- Detail-oriented
- Deadline management
- High performance standards
- Reliability
- Punctuality
- Ethics
- Adaptability
- Professionalism
Timeline
Office & HR Administrator
Gary Jonas Computing Ltd.
08.2023 - Current
Executive Assistant / Mortgage Agent
Mortgage Edge Brokerage
11.2020 - 08.2023
SQA Specialist (Contract)
Smart Test Inc.
01.2018 - 11.2020
Executive Assistant
Network Executive Limousine Ltd.
05.2013 - 12.2017
Operations Associate (Contract)
Ally Canada / Resmor Trust Company
06.2012 - 05.2013
RMAC Certificate - Remic Mortgage Agent Course
Bachelor’s Degree - Public Policy & Management
York University
Diploma - Banking & Financial Services
CDI College
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