Oleksandr Shevchenko

- Schedule and dispatch delivery teams for timely furniture deliveries.

- Communicate delivery instructions and updates to drivers and customers.

- Oversee loading/unloading processes, ensuring accuracy and preventing damage.

- Conduct regular inventory checks and maintain records.

- Inspect furniture quality before dispatch, upholding standards.

- Resolve delivery-related inquiries with customer service coordination.

- Identify logistics optimizations for efficient routing and cost reduction.

- Ensure compliance with health and safety regulations within the warehouse.

- Managed 24/7 airside operations to ensure seamless aviation activities.

- Secured necessary overflight and landing permits, maintaining compliance with International Aviation Standards.

- Obtained aviation authorization documents through liaison with the Civil Aviation Authority (CAA).

- Oversaw the implementation of safety protocols in compliance with industry regulations.

- Collaborated with airlines and logistics partners to optimize cargo handling.

- Developed and executed strategic plans to enhance hub performance.

- Facilitated communication between air traffic control, ground operations, and management.

- Conducted training sessions for staff to maintain high operational standards.

- Managed budget and resource allocation to maximize operational profitability.

- Coordinated and dispatched service providers to fulfill bookings efficiently.

- Communicated with drivers to ensure proper scheduling and routing.

- Processed booking requests via phone, email, or online platforms.

- Monitored and adjusted bookings to address changes promptly.

- Collaborated with customer service to resolve inquiries and complaints.

- Maintained accurate records of booking activities.

- Trained new team members on dispatch procedures.

- Oversaw daily operations of the restaurant and bar to ensure high-quality service.

- Managed staff scheduling and delegated tasks to optimize efficiency.

- Assisted in training and developing team members to maintain service standards.

- Monitored inventory levels and coordinated with suppliers for timely replenishment.

- Ensured compliance with health, safety, and hygiene regulations.

- Handled customer inquiries and resolved complaints to improve guest satisfaction.

- Collaborated with the kitchen team to coordinate food and beverage offerings.

- Contribute to the outlet achievement of Guest Voice score of 73.6% for Restaurant services and 81.7% Food quality.

- Driven 20% beverage coast for the outlet Couture Lounge.

- Prepared and served a variety of alcoholic and non-alcoholic beverages to patrons.

- Maintained a clean and organized bar area to ensure efficiency and compliance with safety standards.

- Managed bar inventory, including restocking and ordering supplies as needed.

- Provided excellent customer service by engaging with guests and accommodating special requests.

- Assisted in developing new cocktail recipes to enhance the bar menu.

- Responded promptly to customer inquiries and resolved issues to ensure a positive experience.

- Greeted and seated guests promptly, providing them with menus and daily specials.

- Accurately took food and beverage orders from customers, ensuring clarity and attentiveness to detail.

- Communicated orders effectively to kitchen staff, coordinating timely service.

- Served food and drinks to patrons with attention to presentation and special requests.

- Monitored tables to anticipate guest needs, refilling drinks and addressing additional requests.

- Ensured a clean and tidy dining area by clearing and resetting tables efficiently.

- Provided excellent customer service by addressing concerns promptly and professionally.

- Processed payments through cash or card, ensuring accurate billing and handling transactions.

- Managed high volume of customers during peak hours, maintaining prompt and efficient service.

- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.