Sales professional with over 11years of experience in sales and customer service, succeeded in building long lasting relationships with clients, identifying their unique needs and preferences, and providing exceptional service that exceeds their expectations. I have specialized in the sale of luxury watches, jewelry and high-end real estate project "Tetris Hall", delivered outstanding results for both clients and employers. With a deep understanding of the nuances of the luxury market and a keen eye for detail, I have successfully closed numerous high-value transactions, earning a reputation as a trusted advisor and a skilled negotiator.
Work History
Event Host
Oxygène
01.2024 - 01.2024
Enhanced guest experience by providing exceptional and personalized service during events.
Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
Senior Sales Manager
KAN - Development (development and construction company)
2016 - 2022
Conducted market research and stayed up-to-date with industry trends to stay ahead of the competition.
Managed the sales process from lead generation to closing deals, ensured a smooth and efficient process for clients in the luxury residential project "Tetris Hall".
Collaborated with other departments, such as marketing and customer service, to ensure consistent messaging and exceptional customer experiences.
Leaded and managed the sales team of 3, including setting targets, provided feedback, and motivated the team to achieve sales goals.
Senior Sales Consultant
Noblesse - fine watches and jewelry
2009 - 2016
Coached personnel on follow-up processes, sales and consultative sales approaches.
Built and maintained strong relationships with key clients, vendors, and industry professionals.
Stayed up-to-date with industry trends, new product launches, and competitive landscape.
Ensured that all sales processes, policies, and procedures were adhered to by the team.
Education
M.D. - Economies And Management
Odessa National Polytechnic University
Odessa, Ukraine
2007
Skills
Contract Negotiations
Market research
Customer-focused Service
Target Orientation
CRM software (Terrasoft)
Microsoft word
Microsoft excel
Google workspace
Accomplishments
A 6+ years of experience in luxury retail sales, with a focus on luxury watches and jewelry with a brands like Omega, Breitling, Jacob&Co, IWC, JLC, Damiani, Bvlgari, Ulysse Nardin, Jaquet Droz, Crivelli, Stenzhorn.
Certified Breitling captain 2014-2016, visited the manufactory in Switzerland
Been awarded as a best sales manager of a luxury residential project "Tetris Hall" 3 years in a row 2016-2019. Tetrishall.com.ua
Consistently maintained high customer satisfaction ratings.
Negotiated with clients, saving company 300 000$ annually.
Exceeded sales goals by average of 30% in 2019.
Languages
English
Full Professional
French
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Event Host
Oxygène
01.2024 - 01.2024
Senior Sales Manager
KAN - Development (development and construction company)
2016 - 2022
Senior Sales Consultant
Noblesse - fine watches and jewelry
2009 - 2016
M.D. - Economies And Management
Odessa National Polytechnic University
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