Oleh Ivankevych
Etobicoke,ON
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
2
2
years of professional experience
Work History
Main Dispatcher
Smart Logistics LLC
2022.10 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled deliveries and pickups according to customer needs.
- Monitored and tracked dispatch communication systems.
- Communicated with customers to provide delivery updates and resolution.
Education
Bachelor of Science -
Lviv Polytechnic National University
Lviv, Ukraine06.2024
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Prioritizing calls
- Dispatch Coordination
Additional Information
Refference
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Timeline
Main Dispatcher
Smart Logistics LLC
2022.10 - Current
Bachelor of Science -
Lviv Polytechnic National University
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