Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
- Managing store budgets, monitoring financial performance and presenting insights to senior management
- Developing and implementing sales strategies to meet or exceed store goals
- Providing a high standard of customer service by fostering positive relationships
- Overseeing inventory levels and ensuring accurate product displays
- Ensuring the store complies with company policies
- Building a personal connection with every customer to establish their optical needs
- Listening and asking relevant questions to enhance patients shopping experience
- Lab work, measuring and grinding prescription lenses
- Constantly showing an impeccable sales performance
- Answered routine calls and negotiated with suppliers
- Provided excellent customer service, promptly addressing inquiries and resolving issues
- Ordered and delivered various supplies to the shop
- Developed strong product knowledge to educate customers on automotive features and benefits
McGill Financial Literacy
McGill University - Desautels Faculty of Management
Issued October, 2020
Microsoft Excel ( Microsoft 365 Apps and Office 2019)
Microsoft Inc
Issued Mar 2021
Microsoft Office Specialist Word 2016
Microsoft Inc
Issued October, 2020
McGill Financial Literacy
McGill University - Desautels Faculty of Management
Issued October, 2020
Microsoft Excel ( Microsoft 365 Apps and Office 2019)
Microsoft Inc
Issued Mar 2021
Microsoft Office Specialist Word 2016
Microsoft Inc
Issued October, 2020