Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oleg Golban

Calgary,AB

Summary

Dynamic and results-oriented Windows and Doors Installer with over 5 years of experience, dedicated to enhancing customer satisfaction through precision installations and proactive issue resolution. Adept in project management and customer relations, I thrive in fast-paced environments, consistently prioritizing quality control and safety standards. Proven track record in leading teams and managing resources effectively, achieving project completion ahead of deadlines. Possess strong mechanical and technical skills, with a keen eye for detail, and extensive expertise in diagnosing, repairing, and installing windows and door systems.

Overview

7
7
years of professional experience

Work History

Subcontractor Worker | Windows and Doors

Calgary Glass Repair
Calgary, AB
06.2023 - Current
  • Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
  • Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
  • Improved customer satisfaction by providing efficient and accurate window and door installations.
  • Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
  • Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
  • Optimized inventory management by tracking materials usage, identifying trends, and making purchasing recommendations accordingly.
  • Exceeded customer expectations with meticulous attention to detail in customizing windows or doors according to unique specifications.
  • Ensured timely project completion by effectively managing time and resources for complex installation projects.
  • Refined problem-solving skills as a result of diagnosing unexpected challenges during installations.
  • Increased team productivity through effective training on installation techniques and safety protocols for new hires.
  • Collaborated with sales teams to provide accurate quotes based on requirements, ensuring realistic expectations for clients.
  • Operated power tools with safety precautions and protective personal equipment.
  • Completed job documentation and conveyed final report to field technician.

Subcontractor Worker | Windows and Doors

Kvint Construction LTD
Calgary, AB
01.2023 - Current
  • Conducted accurate measurements and prepared openings for installation, ensuring structural integrity.
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
  • Framed and installed baseboards, crown molding, doors, windows, roofs and shingles.
  • Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
  • Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
  • Exceeded customer expectations with timely completion of complex installation projects while adhering to budget constraints.
  • Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
  • Consistently met or exceeded performance metrics including response times, first-time fix rates, and overall customer satisfaction scores.
  • Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
  • Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.

Subcontractor Worker | Windows and Doors

Smart Windows
Calgary, AB
01.2024 - 08.2024

• Installed and repaired windows for residential and commercial properties, ensuring compliance with safety standards.

• Measured and cut glass, wood, and metal materials to precise specifications.

• Collaborated with contractors and other subcontractors to complete projects on time and within budget.

• Maintained tools and equipment, ensuring they were in good working condition.

• Communicated with clients to understand their needs and provide appropriate solutions.

• Followed detailed blueprints and work orders to achieve high-quality installations.

Subcontractor Worker | Windows and Doors

MaxGreen Windows and Doors
Calgary, AB
09.2023 - 02.2024
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
  • Tracked attendance and submitted work logs every day.
  • Improved workplace productivity by implementing standardized procedures for tool organization and maintenance.
  • Streamlined processes for measuring and cutting materials, increasing accuracy and efficiency.
  • Completed projects ahead of schedule, resulting in increased client referrals.
  • Reduced time spent on installations by mastering efficient techniques and tools.
  • Developed custom solutions for unique client requests, demonstrating adaptability and attention to detail in challenging situations.
  • Attended workshops and conferences to continuously improve skillset as a Window Installation Specialist.

Windows and Doors Installer

Greenfox
Calgary, AB
08.2019 - 06.2023
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Windows and Doors Installer

Ecoline
Calgary, AB
04.2017 - 05.2019
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Completed projects within budget constraints through careful planning and resource management.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.

Education

University of Transportation
Republic Of Moldova
05.2003

Lyceum Theoretical Constantin Negruzzo
Republic Of Moldova
05.1998

Skills

  • Customer interaction
  • Scheduling and Planning
  • Installations and repairs
  • Heavy Lifting
  • Time Management
  • Job Site Cleanup
  • Safety Procedures
  • Commercial and residential projects
  • Project Management
  • Quality Control
  • Team Mentoring
  • Construction Estimating
  • Materials Procurement
  • Issue Resolution
  • Site Safety Management
  • Attention to Detail
  • Analytical Thinking
  • Program Evaluation
  • Teamwork and Collaboration
  • Problem-Solving
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making

Languages

English
Professional Working
Romanian
Native or Bilingual
Russian
Full Professional

Timeline

Subcontractor Worker | Windows and Doors

Smart Windows
01.2024 - 08.2024

Subcontractor Worker | Windows and Doors

MaxGreen Windows and Doors
09.2023 - 02.2024

Subcontractor Worker | Windows and Doors

Calgary Glass Repair
06.2023 - Current

Subcontractor Worker | Windows and Doors

Kvint Construction LTD
01.2023 - Current

Windows and Doors Installer

Greenfox
08.2019 - 06.2023

Windows and Doors Installer

Ecoline
04.2017 - 05.2019

University of Transportation

Lyceum Theoretical Constantin Negruzzo
Oleg Golban