Olayinka Abioye
Surrey,BC
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
12
12
years of professional experience
Work History
Cashier
Woolworths
10.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Personal Support Worker
Andree Personel
01.2022 - 10.2022
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
Hotel Housekeeper
Bread And Breakfast
01.2015 - 11.2015
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Front Desk Medical Receptionist
Dr Frank Fani Clinic
03.2014 - 08.2014
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Kitchen Staff Member
Shoga GmbH
01.2012 - 04.2013
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Hospitality Management -
Western Community College
Surrey, BC01.2028
No Degree - Early Childhood Educator Assistant
Western Community College
Surrey, BC09.2023
No Degree - Personal Support Worker
BBQ
Hamburg, Germany 01.2022
No Degree - Auxiliary Nursing
Vital Medical Center
Lagos, Nigeria 05.2008
Skills
- Cash Register Operation
- Payment Processing
- Customer Assistance
- Customer Service
- Returns Processing
- Cash Handling
- Refunds and Exchanges
Languages
English
Full Professional
Timeline
Cashier
Woolworths
10.2022 - 07.2023
Personal Support Worker
Andree Personel
01.2022 - 10.2022
Hotel Housekeeper
Bread And Breakfast
01.2015 - 11.2015
Front Desk Medical Receptionist
Dr Frank Fani Clinic
03.2014 - 08.2014
Kitchen Staff Member
Shoga GmbH
01.2012 - 04.2013
Bachelor of Hospitality Management -
Western Community College
No Degree - Early Childhood Educator Assistant
Western Community College
No Degree - Personal Support Worker
BBQ
No Degree - Auxiliary Nursing
Vital Medical Center
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