Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Olayemi Kuye

Regina,SK

Summary

Dynamic leader with a proven track record at Zenith Bank Plc, excelling in operational excellence and strategic planning. Spearheaded compliance initiatives and operational improvements, enhancing efficiency and customer satisfaction. Skilled in team leadership and organizational development, adept at fostering collaboration and driving significant business outcomes.

Overview

16
16
years of professional experience

Work History

Head of Operations/ Cluster Compliance Officer

Zenith Bank Plc
2023.01 - 2024.07

-Oversee and direct banking operations and all administrative activity in the branch.

-Ensure compliance with policies and procedures

-Verify and authorize the processing of clearing cheques,duty payment,local and international wire transfers,issuance of managers cheques and all web payments.

-Supervision and authorization of all treasury activities, booking,roll over and liquidation of all classes of deposit.

-Managed the operating cost of the branch.

-Monitor staff performance in liaison with the Human resource department.

-Coordinated and ensured prompt reconciliation of all general ledgers and electronic transactions.

-Supervision of accounts opening, transfers, documentation update and closure.

-Compliance representative,disseminating and monitoring proper implementation of compliance requirements in the branch and zone assigned.

-Conduct Anti-money laundering /combating financing of terrorism training s for staff and branches within my cluster.

-Monitor and report all exceptional on anti-money laundering/combating financing of terrorism, compliance to the CCO.

Funds Transfer Officer

Zenith Bank Plc
2017.03 - 2022.12
  • Collaborated with team members to develop strategies for minimizing risks associated with wire transfers.
  • Identified opportunities for process improvements within the department, leading to increased efficiency and reduced turnaround times for funds transfers.
  • Maintained detailed records of all transactions, facilitating accurate reporting for management review and decision-making purposes.
  • Improved customer satisfaction through prompt resolution of funds transfer inquiries and concerns.
  • Ensure account proof For all related general ledgers and reconciliation.
  • Process offshore transfers,local transfers ,issuance of managers cheques.
  • Provided on the job training for new intakes.
  • Render regulatory returns to appropriate authorities.
  • Booking of assets and management.
  • ISO champion for the branch in accordance wi th the ISO /IEC 27001:2013 requirement.

Cash Officer

Zenith Bank Plc
2014.07 - 2017.02
  • Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
  • Ensured excellent customer service delivery and prompt response to customer enquiries.
  • Enhanced operational efficiency by consistently reconciling daily teller transactions,ATM transactions and general ledgers resolving discrepancies.
  • Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals,
  • Managed ATM servicing tasks such as replenishing funds, troubleshooting issues, and coordinating maintenance support when needed.
  • Collaborated with team members to maintain a secure work environment, implementing loss prevention measures as necessary.
  • Oversaw liquidity and cash management operations with other branches.
  • Strengthened internal controls by adhering to company policies and regulatory guidelines during cash handling activities.
  • Ensured unit Complied with established internal controls and policies.
  • Prepared internal and regulatory financial reports ,rendered monthly as required.

Teller

Zenith Bank PLC
2008.04 - 2014.06

Receive/pay cash and cheques.

Frontline management and customer enquiries.

Manage day 3to day ATM operations.

Pay western union money transfers.

Process and reconcile taxes and bills payments

Process and payments via online platforms.

Reconciliation of daily transactions and subsequent reporting .

Periodic report of suspicious transactions in line with regulation on money laundering and other policies .

Education

Master Of Business Administration - Management

University of Lagos
Nigeria
06.2016

Bachelor Of Arts - History And Strategic Studies

University Of Lagos
Tiger Lily, AB
06.2006

Skills

  • Operational Excellence
  • Business Analysis
  • Organizational Development
  • Safety Management
  • Teamwork and Collaboration
  • Relationship Building
  • Team Leadership
  • Strategic Planning
  • Decision-Making
  • Operations Management
  • Customer Relations
  • Customer Service

Accomplishments

I was able to organise a team bonding exercise for the operations team in my zone ,had a turn out of over 25 staff and these lead to a better collaboration among branches .

In addition to my core duties as Head of Operations I was able to bring in businesses that significantly contributed to the profit of the branch and earned me a commendation letter from the zonal head .

Languages

English
Professional Working

Timeline

Head of Operations/ Cluster Compliance Officer

Zenith Bank Plc
2023.01 - 2024.07

Funds Transfer Officer

Zenith Bank Plc
2017.03 - 2022.12

Cash Officer

Zenith Bank Plc
2014.07 - 2017.02

Teller

Zenith Bank PLC
2008.04 - 2014.06

Master Of Business Administration - Management

University of Lagos

Bachelor Of Arts - History And Strategic Studies

University Of Lagos
Olayemi Kuye