OLAYEMI AJAYI
Azilda,ON
Summary
Experienced Clinic Supervisor, dedicated to keeping office administration running smoothly and multitasking. Focused on developing teams' clinical knowledge, decision-making skills and performance standards while serving as positive role model.
Overview
26
26
years of professional experience
Work History
Clinical Supervisor
Oldscona Medical Clinic
06.2021 - Current
- Managed daily operations, ensuring smooth functioning and high quality patient care within the clinic.
- Reduced waiting times by implementing effective scheduling practices.
- Mentore junior staff members, fostering professional growth and development within the team.
- Delegate tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Preparation of staff and doctors schedule and payments.
- Handle high volume of incoming calls and book patient's appointment.
Medical Office Assistant
Old Scona Medical Centre
09.2018 - 06.2021
- Check 50+ patients in and out of the medical clinic per day and providing assistance with prescription refills, billing issues and checking vital signs
- Prepare laboratory specimen and generate orders for diagnostic screenings and tests such as mammograms, CT scans and X-rays
- Manage patient records using HealthQuest EMR software, maintain patient confidentiality and verify insurance coverage for all new patients
- Setting and cleaning examination rooms and follow up of client for recheck, appointments and referrals.
Customer Service Manager
Walmart Supercenter
10.2017 - 11.2018
- Delegated responsibilities to staff and enforced strict adherence to safety regulations
- Developed good relations with customers while assisting them as they browsed over the merchandise
- Provided evaluations for each of my staff, completed all administrative documentation, paperwork and presented them to the management weekly
- Handled customer queries effectively and acted as a liaison to resolve concerns
- Met and exceeded monthly sales target, practiced a variety of sales techniques to provide expert advice and information to clients.
Cashier
Walmart Supercenter
10.2016 - 10.2017
- Accurately handled cash resources and high volume of sales
- Initiated learning and understanding new products, services and promotional offers
- Attended seminars to enhance communication and customer satisfaction skills
- Worked in a fast-paced environment and handled the pressure of working in a busy store
- Assisted customers effectively by solving customer disputes.
Administrative Support
Nigerian Navy
02.1998 - 06.2013
- Received and processed tuition payments by cash, cheque, credit card and automatic debit.
Education
Health Care Aide
NorQuest College
Edmonton, AB12.2021
Medical Office Administration
CDI College Edmonton
Edmonton, AB03.2018
Diploma - Office Assistant -
University of Lagos, Nigeria
06.1995
Skills
- Schedule Management
- Staff Scheduling
- Client Relationship
- Medical Records Management
- Staff Development
- Clinical Staff Management
- Electronic Medical Record Software
Volunteer Experience
- Royal Alexandra Hospital, Edmonton, 06/2018 - 12/2018, Assisted the pre-admission clinic staff with chart & wrist band, Stamping of forms
- Kaskitayo Medical Clinic, Edmonton, 09/2017 - 02/2018, Clinical and administrative duties
References
available upon request
Languages
English
Professional Working
Timeline
Clinical Supervisor
Oldscona Medical Clinic
06.2021 - Current
Medical Office Assistant
Old Scona Medical Centre
09.2018 - 06.2021
Customer Service Manager
Walmart Supercenter
10.2017 - 11.2018
Cashier
Walmart Supercenter
10.2016 - 10.2017
Administrative Support
Nigerian Navy
02.1998 - 06.2013
Health Care Aide
NorQuest College
Medical Office Administration
CDI College Edmonton
Diploma - Office Assistant -
University of Lagos, Nigeria
Similar Profiles
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
Sylvia GuirgySylvia Guirgy
Clinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical ClinicClinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical Clinic
Katarzyna WitasiakKatarzyna Witasiak
Phlebotomist / Medical receptionist at Top Medical Clinic - private clinicPhlebotomist / Medical receptionist at Top Medical Clinic - private clinic
Makenzi CousineauMakenzi Cousineau
Barn Hand at B&H RanchBarn Hand at B&H Ranch
Ryen HorbatuikRyen Horbatuik
Track Maintainer/foreman at MansourTrack Maintainer/foreman at Mansour