Olawumi Adediran
AML ANALYST/INVESTIGATOR
MISSISSAUGA,ON
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Experienced in reviewing financial documents and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely investigations and reports. Talented in training employees, solving complex problems and making sound decisions.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
PROJECT COORDINATOR
VICTORIA HAND OF MERCY AND HOPE CORPORATION
TORONTO, ONTARIO
11.2023 - Current
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Kept corporate and client information confidential, adhering to data safety measures.
- Maintained database and spreadsheets with accurate inventory and status.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Analyzed project performance data to identify areas of improvement.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
AML INVESTIGATOR/EDD ANALYST
TD BANK
TORONTO, ONTARIO
05.2023 - 11.2023
- Read fraud and security risk management-related articles and white papers and took part in webinars to keep abreast of changes in fraud and security landscape.
- Recommended new software tools and enhancements to improve fraud detection, prevention and reporting efforts.
- Partnered with fraud manager to research and investigate cases.
- Interacted with law enforcement agencies, regulators and financial institutions to coordinate investigations related to fraudulent activities.
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Assisted with development of new accounting and financial policies and procedures.
- Investigated activities of institutions to enforce laws and regulations, assessing legality of transactions and operations or financial solvency.
- Developed and delivered compliance training to team members and bank staff.
- Monitored financial transactions and immediately reported suspicious activity to authorities.
- Scrutinized and reported on discrepancies in financial records and documents.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Identified and resolved problems through root cause analysis and research.
FINANCIAL SERVICE REPRESENTATIVE/PERSONAL BANKER
BMO BANK OF MONTREAL
MISSISSAUGA, ONTARIO
11.2019 - 05.2023
- Understood each target customer's business model, mapped out organization, and identified unique technology needs.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
- Conducted company performance evaluations after events to assess interest level shown for products and services and discover opportunities for growth.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
- Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Promoted financial products by maintaining excellent service offering knowledge.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Greeted customers and delivered information about new account processes.
- Monitored accuracy of customer information in system.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Verified customer identity and reviewed documentation for accuracy.
AML ANALYST (Transaction Monitoring Officer)
PROMONTORY: IBM CONSULTING
MISSISSAUGA, ONTARIO
12.2021 - 04.2022
- Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
- Communicated with compliance manager to thwart potential money laundering or terrorist financing.
- Read fraud and security risk management-related articles and white papers and took part in webinars to keep abreast of changes in fraud and security landscape.
- Interacted with law enforcement agencies, regulators and financial institutions to coordinate investigations related to fraudulent activities.
- Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
- Partnered with fraud manager to research and investigate cases.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Monitored financial transactions and immediately reported suspicious activity to authorities.
- Identified and implemented effective methods for examining and analyzing financial documents.
- Scrutinized and reported on discrepancies in financial records and documents.
QUALITY ASSURANCE COORDINATOR
NACENT FOTAY LIMITED
NIGERIA, NIGERIA
10.2017 - 05.2019
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Drafted and reviewed quality assurance policies and procedures, improving customer feedback.
- Designed QA inspection measures for products and services, improving fault and return rates
- Identified and designed training curricula, prioritizing historical feedback findings to shape future educational efforts.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Spearheaded programs to keep production processes in line with industry standards.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Experimented with products to test and determine reliability.
- Addressed non-conformance issues, pausing production to correct errors.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
QUALITY ASSURANCE SPECIALIST
NACENT FOTAY LIMITED
NIGERIA, NIGERIA
10.2012 - 01.2014
- Monitored product standards and quality-control programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Fixed identified issues to increase productivity and boost workflows.
- Created testing protocols to be used across product lines.
- Performed tests and inspections to conform to established standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Inspected items and compared against standards to meet regulatory requirements.
- Developed and implemented procedures to meet product quality standards.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
ASSOCIATE PROJECT MANAGER
NACENT FOTAY LIMITED
NIGERIA, NIGERIA
05.2010 - 10.2012
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Partnered with project team members to identify and quickly address problems.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Devised and implemented attainable schedules, timelines and milestones for on-track projects.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress, and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
- Updated customers and senior leaders on progress and roadblocks.
Education
Master of Arts - Psychology
01.2015 - 09.2016
Bachelor of Science - Psychology
11.2005 - 04.2010
Skills
Technical Analysis
Virtualization
Search Engine Optimization
Schedule Management
Critical Thinking
Attention to Detail
Problem-Solving
Multitasking Abilities
Technical Writing
Product development
Project Management
Financial Fraud Investigation
AML Compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PROJECT COORDINATOR - VICTORIA HAND OF MERCY AND HOPE CORPORATION
11.2023 - Current
AML INVESTIGATOR/EDD ANALYST - TD BANK
05.2023 - 11.2023
AML ANALYST (Transaction Monitoring Officer) - PROMONTORY: IBM CONSULTING
12.2021 - 04.2022
FINANCIAL SERVICE REPRESENTATIVE/PERSONAL BANKER - BMO BANK OF MONTREAL
11.2019 - 05.2023
QUALITY ASSURANCE COORDINATOR - NACENT FOTAY LIMITED
10.2017 - 05.2019
UNIVERSITY OF VENDA - Master of Arts, Psychology
01.2015 - 09.2016
QUALITY ASSURANCE SPECIALIST - NACENT FOTAY LIMITED
10.2012 - 01.2014
ASSOCIATE PROJECT MANAGER - NACENT FOTAY LIMITED
05.2010 - 10.2012
OBAFEMI AWOLOWO UNIVERSITY - Bachelor of Science, Psychology
11.2005 - 04.2010