OLAWALE SUNDAY ALOFUN
Edmonton,Canada
Summary
- Dedicated and compassionate Support Worker with strong experience in intake and community support services. Seeking a challenging position as a Housing Support Worker and Intake Support Worker where my interpersonal skills, empathy, and organizational abilities can contribute to the well-being and support of clients.
- Over 1year of experience promoting good health and well-being of clients by providing quality support services to individuals in Edmonton, Alberta
- Proficient in childcare and adult care.
- Excellent communication and interpersonal skills, both with children and adults.
- Strong organizational abilities with attention to detail.
- Ability to remain calm and composed in stressful situations.
- Creative and resourceful in planning and implementing activities.
- Experience with series of volunteer work with homeless and sick people.
- Understanding of supporting individuals with complex care needs in a sensitive and respectful manner.
- Flexible, takes initiative and works well under pressure.
- Strong interpersonal and communication skills, with the ability to build rapport with clients and their families.
- Strong critical thinking skills, good judgement and problem-solving skills; Strong and reliable team spirit and availability to work any shifts.
- Excellent organizational and time-management skills
- Compassionate and patient with a genuine commitment to improving the lives of others
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housing Support Worker
Boyle Street Community Services
01.2025 - Current
- I am presently working in two different housing locations in Boyle Street Community Services, Morningstar Terrace Heights Supportive Housing 6210 Terrace Rd NW #204, Edmonton, AB T6A 3Z1 and Sandys Place
- The key Areas of my Responsibilities as a Housing Support Worker are to foster a sense of neighborliness and build a sense of community within the building
- Provide supports to tenants as needed and liaise with external support workers as required
- Develop schedules & activities, in conjunction with other staff, to provide or facilitate programming to bring people together and build stronger relationships
- Provide support to residents as needed and liaise with support workers as required
- Distribute tenant notices if required
- Support in facilitating cultural activities and ceremonies
- Review all logs, staff to staff communication, and shift expectations
- Support in processing referrals, intakes, partnership meetings, case conferencing, goal setting, transition plans, etc
- Perform daily building checks and communicate interior and exterior repairs and maintenance to the Site Manager as required (both preventative and emergency maintenance)
- Prepared to respond to overdoses and other related crisis by following the proper processes and protocol
- Assess residents' barriers and needs to assist, support, and advocate for them
- Coordinate referrals to other support services, that may include: mental health supports, addiction treatment, family doctors, income supports, budgeting and/or financial literacy
- Perform resident wellness checks and harm reduction education, supplies and support
- Maintain a healthy environment by performing housekeeping duties as required
- Perform other related duties as assigned by the Team Lead, which may include: supervising students, organizing program events outside of regularly scheduled work hours, co-facilitating program meetings and/or resident meetings, etc
Shuttle Bus Driver / Intake Support Worker
Hope Mission
01.2024 - Current
- Using a trauma informed lens, support vulnerable community members on a street level by helping meet their basic transportation needs to shelter and/or other community resources
- Increase awareness of and provide referrals to social support and services available from various agencies, organizations and groups within Edmonton
- Drive within the City of Edmonton to support individuals stranded at a closed or overcapacity community facility
- Drive within the City of Edmonton to provide general support services to vulnerable community members
- Increase public awareness of Hope Mission and its work through mobile services
- Liaise with other community agencies to assist community members with their transportation, shelter and other basic needs
- Liaise with other community agencies to provide community members with the right referral information; liaise with other community agencies in connecting community members with the needed resource through a warm hand-off system
- Ensure the shuttle bus vehicle is washed, cleaned, fueled, stocked, maintained, and ready to be used at a moment's notice
- Communicate with program coordinator on vehicle maintenance concerns
- Communicate with program coordinator about staff welfare concerns
- Complete rotation report at the end of every shift
- Ensure proper documentation of shuttle bus service users
- Ensure excellent service experience for users of shuttle bus program
- Complete necessary incident reports for every critical incident
- Assist with additional tasks and provided by Program Coordinator
Intake Support Worker
Hope Mission
01.2024 - Current
- As an Intake Support Worker, I work directly with community members experiencing homelessness in Edmonton, helping to provide them with emergency shelter and support services
- The critical tasks of This position are to facilitate a warm, welcoming and supportive atmosphere, develop relationships and ensure that safety is maintained
- Assist in the operation of the Emergency Shelter & Support Services department by utilizing and developing customer service skills to promote a welcoming, friendly, and kind environment to support people experiencing homelessness
- Assist community members experiencing homelessness by performing shelter intake duties, such as checking guests in/out of the shelter, completing new registrations, assisting with baggage/belonging storage and organization
- Enter client-related information into the shelters' reporting program/database (ETO)
- Manage and report on all incidents
- Providing community members with blankets, towels, hygiene products, nutrition, clothing, and other items
- Assist with basic operations, such as cleaning mats, picking up garbage, laundry, stocking intake offices with supplies and other tasks as delegated by the supervisor or team lead
- Engaging in shift debriefing before and after your shift, including a brief devotional time
- Build rapport with clients through active listening and provide information on expected standards of conduct
- Assist with support services, such as addiction recovery program applications and information, referrals to the nursing/medical supports, engage in housing conversations, and make referrals to the housing department, etc
- Engage in responses to emergency medical situations inside or outside of Hope Mission property, such as community members who are in medical distress or who overdose due to drug poisoning
- Be willing and comfortable to engage in drug poisoning (overdose) reversals using naloxone and performing CPR when required
- When safe, be willing and comfortable to respond to incidents within the community that Hope Mission operates, such as medical incidents, drug poisoning reversals, and other situations
- When requested by shelter management or supervisor, engage in community support such as outreach, pressure washing, community clean-up, or other tasks that serve the community at large
- Screen and monitor community members to promote a secure and safe shelters' environment, both inside and outside within Hope Mission property
- Maintain radio communication to keep other staff and facilities informed
- Assist with meal service if requested by shelter supervisor or team lead
- Clock-in and clock-out on biometric hand clock
- Attend staff meetings and make reports as necessary
- Assist Hope Mission Rescue Van as required
- Any other tasks as requested by shelter management
Education
EQUIVALENCY SUMMARY DIPLOMA -
WORLD EDUCATION SERVICES (WES certified with Ref#: 6448399 IMM)
HIGHER NATIONAL DIPLOMA (HND) - MECHANICAL ENGINEERING (MANUFACTURING OPTION)
YABA COLLEGE OF TECHNOLOGY
YABA, LAGOS STATE01.2010
NATIONAL DIPLOMA (ND) - MECHANICAL ENGINEERING
FEDERAL POLYTECHNIC BIDA
BIDA, NIGER STATE01.2003
SENIOR SECONDARY SCHOOL CERTIFICATE (SSCE) -
ANNUNCIATION SCHOOL
IKERE, EKITI STATE01.1995
PRIMARY SCHOOL LEAVING CERTIFICATE -
ST. PAUL'S CATHOLIC SCHOOL
IGBARA-ODO, EKITI01.1989
Skills
- Client assessment and care planning
- Interpersonal communication
- Team collaboration
- Record-keeping and documentation
- Crisis intervention
- Cultural sensitivity
- Time management
- Empathy and compassion
- Microsoft Office application usage
Languages
English
Professional Working
Certification
- Access and Privacy Fundamentals for Alberta Public Bodies Certificate
- Emergency First Aid CPR-C & AED - (Basic)
- Hope Approach to Crisis Response
- Child and Youth intervention record check
- Certification in WHMIS.
- Trauma Informed Care (TIC) Training
- FOIP Training
- Respect in the Workplace Training
- Naloxone (Opioid overdose recognition and response) Training.
- Nursing Training (Bed Bugs)
- Effort to Overcome (ETO) Training
- Wellness check and emergencies Training
- Police Record Clearance
- Harm Reduction Education Training
Timeline
Housing Support Worker
Boyle Street Community Services
01.2025 - Current
Shuttle Bus Driver / Intake Support Worker
Hope Mission
01.2024 - Current
Intake Support Worker
Hope Mission
01.2024 - Current
EQUIVALENCY SUMMARY DIPLOMA -
WORLD EDUCATION SERVICES (WES certified with Ref#: 6448399 IMM)
HIGHER NATIONAL DIPLOMA (HND) - MECHANICAL ENGINEERING (MANUFACTURING OPTION)
YABA COLLEGE OF TECHNOLOGY
NATIONAL DIPLOMA (ND) - MECHANICAL ENGINEERING
FEDERAL POLYTECHNIC BIDA
SENIOR SECONDARY SCHOOL CERTIFICATE (SSCE) -
ANNUNCIATION SCHOOL
PRIMARY SCHOOL LEAVING CERTIFICATE -
ST. PAUL'S CATHOLIC SCHOOL
Similar Profiles
DAMI OLALEMIDAMI OLALEMI
Team Lead - Support Housing Worker at Boyle Street Community ServicesTeam Lead - Support Housing Worker at Boyle Street Community Services
Michelle KruhlakMichelle Kruhlak
Addiction Support Worker at Boyle Street Community ServicesAddiction Support Worker at Boyle Street Community Services
Merissa KirkMerissa Kirk
Street Outreach Team Lead at Boyle Street Community ServicesStreet Outreach Team Lead at Boyle Street Community Services
Rochelle RichardsonRochelle Richardson
Housing Support Worker at Boyle Street Community ServicesHousing Support Worker at Boyle Street Community Services
Shawn GreenlawShawn Greenlaw
Bartender/Head of Expo at The Hard DeckBartender/Head of Expo at The Hard Deck