Olawale Ogundipe
Ottawa,ON
Summary
Seasoned Business Analyst with over 5 years of experience leading cross-function teams in the creation of documentation, and delivery. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
Tangerine Bank
04.2022 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Work with Developers to identify test cases, test scenarios and test plans.
- Collaborate with Agile team in implementing Mobile Banking Apps in Androids, IOS and other digital channels.
Business Development Manager
PC Financial
10.2020 - 03.2022
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Junior Business Analyst
Iron Mountain Records Management
09.2018 - 09.2020
- Worked one-on-one with clients to collect detailed requirements.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Credit Control Officer
The Nation Newspaper
01.2016 - 04.2018
- Processed payments and applied to customer balances.
- Researched accounts and completed due diligence to resolve collection problems.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Education
Business Analysis
Global Stride
11.2023
Bachelor of Science - Accounting
Olabisi Onabanjo University
Ogun State, Nigeria 09.2001
Skills
- Data Mapping
- Gap Analysis
- Operations Analysis
- Campaign Performance Tracking
- Team Collaboration
- Critical Thinking
- Problem Solving
- Stakeholder Management
- Documentation
- Time Management
Languages
English
Full Professional
Certification
- CBAP - Certified Business Analysis Professional
Timeline
Business Analyst
Tangerine Bank
04.2022 - Current
Business Development Manager
PC Financial
10.2020 - 03.2022
Junior Business Analyst
Iron Mountain Records Management
09.2018 - 09.2020
Credit Control Officer
The Nation Newspaper
01.2016 - 04.2018
Business Analysis
Global Stride
Bachelor of Science - Accounting
Olabisi Onabanjo University
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