MICHAEL OLAWALE
Winnipeg,MB
Summary
Enthusiastic grocery clerk with over four years of experience, providing excellent customer service, stocking, merchandising, and inventory management at various grocery stores. Seeking a challenging and responsible position as a grocery clerk at Real Canadian store, where I can effectively utilize these abilities and learn new things to grow my career in the grocery retail industry.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Cashier/Grocery Clerk
ShopRite
09.2021 - 03.2023
- Processed an average of 200 transactions per day with a 95% accuracy rate
- Awarded Employee of the Month in January 2022 for demonstrating excellent customer service, teamwork, and initiative
- Maintained a high level of customer service by greeting customers, providing them with item information, and directing them to the item's location in the store
- Controlled inventory and informed procurement managers in case of low inventory levels
- Discarded all expired items according to company policy and placed near expiry ones on special promotions
- Supervised cleanliness and maintenance duties around the grocery section
- Oversee daily price changes and manage cash register as required
- Reduced inventory shrinkage by 10% by implementing effective loss prevention strategies and reporting any suspicious activities.
Grocery Clerk
Shoprite Store
11.2019 - 02.2021
- Increased sales by 15% in the last quarter by upselling products and offering personalized recommendations to customers.
- Received positive feedback from 98% of customers surveyed on their shopping experience and satisfaction.
- Awarded Employee of the Month in May 2020 for demonstrating excellent customer service, teamwork, and initiative.
- Reduced inventory shrinkage by 10% by implementing effective loss prevention strategies and reporting any suspicious activities.
- Completed 20 hours of training on food safety, merchandising, and cashiering skills.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Overnight Stocker
Jendol Superstores
03.2017 - 05.2019
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
Bachelor Of Commerce - Accounting And Finance
University of Manitoba
Winnipeg, MB02.2027
Bachelor Of Science - Business Administration
Lagos State University
Lagos, NG09.2023
Skills
- Communication
- Teamwork
- Attention to details
- Stocking and merchandizing
- Customer service
- Problem-solving
- Multitasking
- POS systems
- Food safety
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Cashier/Grocery Clerk
ShopRite
09.2021 - 03.2023
Grocery Clerk
Shoprite Store
11.2019 - 02.2021
Overnight Stocker
Jendol Superstores
03.2017 - 05.2019
Bachelor Of Commerce - Accounting And Finance
University of Manitoba
Bachelor Of Science - Business Administration
Lagos State University
Certification
WHIMS Certification , AixSafety.com - Sat Jan 13 2024
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