OLATUNDE OMOTOSO
Surrey,BC
Summary
Dedicated Tenant Support Worker with a proven track record at PHS Community Service Society, excelling in crisis intervention and client advocacy. Known for fostering a respectful and inclusive environment while maintaining meticulous documentation. Strong organizational skills and emotional support expertise drive successful outcomes for vulnerable populations.
Overview
7
7
years of professional experience
Work History
Community Service / Volunteer
Winners Chapel International
Vancouver
01.2024 - Current
- Participate in cleaning the entire premises and the environment.
- Laundry Service, disinfecting all needed areas like windows, doors, chairs, and tables.
- Disposing of Garbage into appropriate bins according to BC-established guidelines.
- Using Industrial Vacuum machines for the cleaning of premises.
- Thorough washing of the washrooms and always ensuring the availability of disinfectants.
Tenant Support Worker
PHS Community Service Society
Vancouver
06.2024 - 05.2025
- Assist clients with housing stability, hygiene, medication reminders, meal coordination, and access to community resources.
- Conduct regular welfare checks and assist with tenant move-ins, inspections, and maintenance reporting.
- Conduct screening and Intake of new tenants/guests, to achieve a safe and healthy environment.
- Maintain accurate documentation and case notes in accordance with PHS policies and confidentiality guidelines.
- Promote a safe, respectful, and inclusive environment for all residents within the building.
- Administer client medications and adherence to individual treatment plans.
- Perform Personal care, grooming, and emotional support, and ensure de-escalation.
- Maintain detailed records of tenant progress, crisis and incident reports, and daily activities, facilitating communication between team members and family members as needed.
Shelter Resources Worker
Living Hope Home
Abuja, Nigeria
01.2019 - 01.2023
- Helped patients survive life-threatening mental health emergencies by providing succour, giving them an audience, keeping them company, and encouraging them to contact mental health professionals.
- Record keeping and data update.
- Provided essential companionship and emotional support to prevent clients from feeling isolated.
- Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers.
- Supported in meal preparations for clients.
- Helped clients to get organized, plan their day, meal plan, and shop.
- Worked with disadvantaged and challenged adults in a diverse environment.
- Operated laundry machines for washing.
- Supported clients with their hygiene.
- Participated in the intake process and provided support services and client assessment.
- Provided support and information about income assistance, legal services, drug and alcohol services, housing, and other resources as requested.
- Responsible for the daily operation of the facilities, including intake of new participants into the program.
- Looking out for observing and recognizing changes in clients.
- Food service, updating records, communicating effectively with clients and other staff, and maintaining a clean, safe, and secure environment by doing hourly perimeter checks.
- Abuja, Federal Capital Territory
Education
Bachelor’s degree - Accountancy /Education
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
ENUGU08-2013
Skills
- Organizational skills
- Ability to work independently
- Teamwork
- Respectful and Compassionate
- Excellent Communication
- Attention to Detail
- Crisis Intervention and De-Escalation
- Client Advocacy
- Adaptability and Flexibility
- Interpersonal Skills
- Strong Microsoft Skills
- Emotional support
- Conflict resolution
- Effective communication
- Disability support
Certifications Trainings
- First Aid/CPR
- Psychosocial Rehabilitation Training
- Therapeutic Crisis Intervention (TCI) Training
- Nonviolent Crisis Intervention Training
- IR, WHIMIS, NALOXONE, and OHS Training
- Food Safe
Timeline
Tenant Support Worker
PHS Community Service Society
06.2024 - 05.2025
Community Service / Volunteer
Winners Chapel International
01.2024 - Current
Shelter Resources Worker
Living Hope Home
01.2019 - 01.2023
Bachelor’s degree - Accountancy /Education
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY