
Recent graduate out tted with a Bachelor of Science and 3 years of internship, combined 5 years
of experience as In-depth knowledge and use of customer service software to include Help
Scout, Help Docs, Olark, Aircall, Zendesk and Freshdesk attention to detail and ability to multitask
within fast-paced environments Enthusiastic and ambitious customer service specialist with
wide-spread transferable skills in management, sales, and operations Exceptional ability to
connect with people and understand their wants, needs, and desires , delivering legendary service
on every interaction Proactive, friendly customer service specialist dedicated to meeting and
exceeding expectations at every interaction Timely and professional with extraordinary
communication skills and ability to build and cultivate relationships to drive business retention
Actively seeking a customer service director role where I can utilize my education and experience
to add immediate value to an organization with a 5 years knowledge experience leading teams in
driving organizational growth and revenue
Skills
Advanced technical skills including procient
use of SalesForcecom
HubSpot CRM software
Quick response
Active listening skills
Communication skills
Customer service management
Order Fulfillment
Stocking and Replenishing
Senior Leadership Support
Customer Relations
Microsoft Word
Sales Expertise
Managing Multiple Tasks