Summary
Overview
Work History
Education
Skills
Certification
Trainingsandqualifications
Languages
Timeline
Generic

OLANIYI KOMOLAFE

Hamilton

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinker with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Energetic problem-solver with knack for organization and streamlining processes, ensuring smooth and efficient operations. Understanding of supply chain principles and adept at using software tools to manage inventory and logistics. Capable of optimizing workflows to improve efficiency and reduce costs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project and Logistics Coordinator

Wetwood Marine Nigeria Limited
01.2018 - 07.2023
  • Developed and executed sales strategies to meet target
  • Coordinated logistics to ensure timely delivery and customer satisfaction
  • Monitored daily operations to align with project goals
  • Reviewed and enhanced organizational policies and procedures
  • Ensured adherence to safety requirements in all project activities
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Managed cross-functional teams for efficient project execution and timely completion.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
  • Ensured compliance with international shipping regulations, preventing legal issues and fines.
  • Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
  • Updated and maintained databases to track shipments and inventory.
  • Prepared and presented reports to management on logistics performance.
  • Implemented and developed supply chain strategies to optimize efficiency.
  • Implemented systems and procedures for accurate data collection and reporting.

Project Coordinator

Wetwood Marine Nigeria Limited
03.2020 - 02.2023
  • Reviewed and enhanced organizational policies and procedures
  • Ensured adherence to safety requirements in all project activities
  • Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company
  • Maintained database and spreadsheets with accurate inventory and status
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
  • Facilitated training sessions on project management software, increasing team competency and efficiency in task management.
  • Streamlined procurement processes for project resources, cutting down on delays and fostering smoother project execution.
  • Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
  • Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
  • Orchestrated onboarding of new team members, ensuring seamless integration into project workflows and culture.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Customer Relations

St. Patrick Hospital
06.2012 - 06.2018
  • Developed and maintained client retainership agreements
  • Handled administrative tasks to support project timelines
  • Delivered exceptional customer service to maintain project standards
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Developed targeted marketing campaigns for specific customer segments, increasing engagement rates among clients.
  • Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
  • Logged call information and solutions provided into internal database.
  • Made customers aware of current and new programs and services.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Managed high-profile accounts, ensuring consistent delivery of exceptional service for continued business growth.
  • Participated in industry conferences and networking events to establish lasting connections with potential clients and partners alike.
  • Organized successful promotional events showcasing new product offerings while also generating valuable leads for future business opportunities.
  • Championed customer-centric initiatives within the company, fostering a culture of service excellence and continuous improvement.
  • Created customer support strategies to increase customer retention.
  • Assisted in developing departmental goals aligned with the company''s overall objectives, leading to better performance metrics across the board.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Head Marketing

Diamond Bank Plc
11.2010 - 12.2012
  • Delegated project tasks among team members to achieve objectives
  • Marketed various products to meet project sales targets
  • Achieved significant project milestones within budget constraints
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Collaborated with sales teams to develop integrated promotional campaigns that increased overall revenue growth.
  • Conducted comprehensive market research to identify emerging trends and capitalize on new opportunities.
  • Mentored junior staff members, providing guidance in professional development and fostering a collaborative team environment within the department.
  • Established strong relationships with key industry influencers to elevate brand reputation.
  • Implemented data-driven decision-making processes to guide innovative marketing strategies.
  • Led a team of marketing professionals for successful product launches and promotions.
  • Oversaw corporate events planning, creating memorable experiences for clients that strengthened partnerships and loyalty levels.
  • Identified target audiences and devised campaigns to match target demographics and optimize results.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Managed workflow between staff, coordinating documents, and creative material distribution.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Coordinated appointments and meetings for marketing director with a number of active projects.

Profit Centre Manager

United Bank for Africa Plc
04.2007 - 10.2010
  • Increased project branch deposits through strategic marketing
  • Led a team of 12 marketers to achieve project goals
  • Fostered a customer-centric environment to support project outcomes
  • Delivered exceptional customer service by addressing concerns promptly and professionally.
  • Analyzed financial reports to identify trends and potential areas for revenue growth or cost savings.
  • Collaborated with cross-functional teams to develop new products that generated additional revenue streams.
  • Achieved higher profit margins with meticulous budget planning, forecasting, analysis, and resource allocation.
  • Increased profitability by implementing cost reduction strategies and improving operational efficiency.
  • Reduced employee turnover by creating a positive work environment that fostered professional growth opportunities.
  • Evaluated team performance metrics regularly to ensure optimal productivity levels were maintained consistently across all departments.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Education

Project Management - Graduate Certificate, Honours

Mohawk College of Applied Arts And Technology

BA - Mass Communication, Honours

Bayero University

Diploma - Mass Communication

Bayero University

Skills

  • Customer Experience
  • Microsoft office (Access, excel, word, Power point)
  • Customer Relationship Management (CRM)
  • Project Management
  • Cash Management
  • Business Development
  • Operations Management
  • Problem-solving
  • Interpersonal skills
  • Data analysis and reporting tools
  • Risk Management
  • Effective presentation skills
  • Leadership and persuasive skills
  • Decision-making
  • Logistics analysis
  • Customer service
  • Scheduling coordination
  • Supply chain operations
  • Materials handling
  • Analytical thinking
  • Purchase orders
  • Reports generation
  • Coaching and mentoring
  • Verbal and written communication
  • Team building
  • Quality assurance
  • Customer needs assessment

Certification

  • Project Management Ready Certification, 2024
  • Project Management study hours, DexNova Consulting Limited, Rivers State, Nigeria, 2022

Trainingsandqualifications

  • Customer Centric Marketing Skills, AP Philips Consulting, Rivers State, Nigeria, 06/2005
  • Target Sales and Marketing Skills, City Express Bank, Rivers State, Nigeria, 03/2006
  • Leadership Skills in a Competitive Market Environment, UBA, Rivers State, Nigeria, 08/2010

Languages

English
Full Professional

Timeline

Project Coordinator

Wetwood Marine Nigeria Limited
03.2020 - 02.2023

Project and Logistics Coordinator

Wetwood Marine Nigeria Limited
01.2018 - 07.2023

Customer Relations

St. Patrick Hospital
06.2012 - 06.2018

Head Marketing

Diamond Bank Plc
11.2010 - 12.2012

Profit Centre Manager

United Bank for Africa Plc
04.2007 - 10.2010

Diploma - Mass Communication

Bayero University

Project Management - Graduate Certificate, Honours

Mohawk College of Applied Arts And Technology

BA - Mass Communication, Honours

Bayero University

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OLANIYI KOMOLAFE