Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Olamide Kelvin Bello

Vancouver,BC

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

OPERATIONAL MANAGER

FAHMDS
02.2024 - 06.2024
  • Plan, execute, and monitor various projects
  • Ensure effective communication within organization
  • Maintain strong online presence through consistent social media updates
  • Provide regular updates and reports to CEO/AD
  • Stay informed about relevant industry developments and funding opportunities.
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Played a pivotal role in enhancing overall operational excellence by identifying inefficiencies within existing systems/processes and implementing targeted interventions.

Server

Liquid Lounge
02.2023 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for premium casual restaurant with social relevancy and intentionality.

Receptionist

Tash Studios
03.2021 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed approximately 20 incoming calls, emails and faxes per day from customers.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Bachelor of Art (B.A) -

University of Lagos
Lagos, Nigeria
12.2017

Skills

  • Multi-Tasking
  • Time Management
  • Communication
  • Computer Literacy
  • Work Ethic
  • Customer Service
  • Operations Management
  • Problem-Solving
  • Cleanliness
  • People Oriented

Certification

Serving It Right Certificate

Languages

English
Native or Bilingual

Timeline

OPERATIONAL MANAGER

FAHMDS
02.2024 - 06.2024

Server

Liquid Lounge
02.2023 - 11.2023

Receptionist

Tash Studios
03.2021 - 11.2022

Bachelor of Art (B.A) -

University of Lagos

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Olamide Kelvin Bello