OLAMIDE OLALAYE
WHITEROCK,BC
Summary
Change Management Leader with 13 years of experience driving technology-enabled transformations across diverse sectors. Skilled in developing execution plans that encompass change impact assessments, stakeholder strategies, and phased rollouts. Expertise in engaging multi-site teams to ensure frontline adoption and process standardization. PROSCI-certified, leveraging ADKAR methodology to guide senior leadership in effective change management.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Change Management Lead - Helm Personnel ERP Project
Seaspan ULC
Vancouver, BC
09.2025 - Current
- Developed and executed the full OCM strategy for Seaspan Marine Group Shoreside and Marine divisions, covering Tug & Barge, Oil Barge, Haisa, MPB, IT, and Payroll across a multi-division, multi-site operating environment.
- Conducted comprehensive Change Impact Assessments identifying role-specific impacts across operators, logistics coordinators, dispatchers, schedulers, and payroll analysts; translated findings into mitigation plans and executive-ready reports.
- Designed and implemented an ADKAR-based communications and engagement plan, ensuring tailored, clear messaging across business units and levels of the organization.
- Designed an OCM readiness dashboard tracking sentiment, training completion, sponsorship engagement, and business impact metrics for executive visibility and decision-making.
- Led stakeholder workshops to map end-to-end processes for timesheets, crew changes, scheduling, and payroll integration, driving standardized processes across divisions.
- Built post-go-live sustainment plans including reinforcement activities, helpdesk support pathways, and adoption metrics to ensure long-term behaviour change.
- Facilitated weekly cross-functional governance meetings to manage risks, dependencies, and process decisions in alignment with project timelines.
- Designed and coordinated role-based training curriculum with foundational learning content, step-by-step user guides, and quick reference materials; developed training execution framework to support phased, multi-division rollout.
- Managed cutover complexity planning and coordinated change champion network across geographically distributed divisions, ensuring readiness and minimizing go-live disruption across time zones and operational units.
Organizational Change Manager - SIS & Workday Projects
Langara College
Vancouver, BC
06.2025 - 09.2025
- Led enterprise-wide change management strategy and delivery for Workday ERP and Student Information System (SIS) implementations across a multi-campus public institution with distributed teams and diverse stakeholder groups.
- Engaged and aligned key departments - including HR, Finance, Payroll, Academic Affairs, and Research - ensuring cross-functional buy-in and tailored change interventions for each stakeholder group across both the Workday and SIS implementations.
- Led stakeholder engagement sessions and facilitated process-mapping workshops to identify gaps, manage resistance, and secure stakeholder buy-in at all levels.
- Engaged and aligned key departments - including HR, Finance, Payroll, Academic Affairs, and Research - to secure cross-functional buy-in and implement tailored change interventions for each stakeholder group during Workday and SIS implementations.
- Designed and executed multi-channel Communication and Engagement Plans targeting faculty, staff, and students using town halls, newsletters, training sessions, and digital content.
- Managed change readiness assessments and adoption metrics; created executive-level progress reports to support informed senior decision-making throughout project lifecycle.
- Drove change initiatives for Identity and Access Management (IAM) within the new SIS, partnering with IT Security to align data governance and access policies.
- Coordinated with SI implementation partners to align OCM content, training materials, and communication deliverables with technical deployment timelines, ensuring seamless integration and timely delivery across both implementations.
- Managed compounded change across simultaneous ERP and SIS deployments by developing orchestrated change sequencing to prevent user saturation; designed end-to-end process training that built progressively on prior solution learning to accelerate adoption.
Enterprise Change Manager – Nfor M3 ERP Implementation
The Eco Group
Langley, BC
06.2024 - 01.2025
- Developed and executed a comprehensive change strategy aligning ERP implementation with business objectives, increasing operational efficiency.
- Launched training initiatives that prepared over 3,000 employees for the new ERP system, achieving a 90% proficiency rate within three months post-implementation.
- Led cybersecurity and compliance-related change streams during ERP modernization, including role-based access controls (RBAC) and data protection protocol rollouts.
- Produced adoption dashboards and metrics reports for executive leadership, facilitating timely decisions and course corrections during implementation.
- Executed detailed stakeholder impact assessments for procurement and accounts payable change streams, mapping current-state vs. future-state workflows to identify change magnitude across process, tool, role, and data dimensions; identified high-resistance segments and developed targeted mitigation strategies.
- Produced and presented adoption dashboards and metrics reports for executive leadership, enabling timely decisions and course corrections throughout implementation.
- Executed stakeholder impact assessments for procurement and accounts payable change streams, mapping current versus future workflows to identify change magnitude and high-resistance segments; developed targeted mitigation strategies.
- Developed region-specific content variations and coordinated multi-location deployment, ensuring consistent change messaging and enablement across distributed business units.
Business Change Manager
Deebesties Inc.
03.2023 - 05.2024
- Oversaw the planning, execution, and monitoring of change projects, ensuring delivery on time and within budget.
- Engaged key stakeholders across organization to secure buy-in; facilitated workshops to gather input, address resistance, and communicate change effectively.
- Executed communication plans to keep stakeholders informed about changes, timelines, and expectations during project lifecycle.
- Planned, executed, and monitored change projects to ensure timely delivery within budget constraints.
Organizational Change Manager - SAP ERP & TMS Implementation
Raycon Company
11.2020 - 02.2023
- Delivered end-to-end OCM for a full-scale SAP ERP and Transportation Management System (TMS) implementation, managing the people-side of system go-live across multiple business units simultaneously.
- Conducted change impact assessments and stakeholder analyses for technical and non-technical teams, mapped role, process, and data changes from SAP, and translated these into actionable OCM plans; engaged HR to align SAP processes with workforce management, payroll, and employee data requirements.
- Conducted change impact assessments and stakeholder analyses for both technical and non-technical teams, mapping role, process, and data changes introduced by SAP and translating these into actionable OCM plans; engaged HR directly to align SAP processes with workforce management, payroll, and employee data requirements.
- Developed communication strategy using real-time data feedback, enhancing stakeholder engagement scores by 35% during implementation, showcasing ability to translate analytics into actionable recommendations.
- Acted as strategic advisor to senior leadership, facilitating change readiness assessments that resulted in a successful SAP ERP rollout with minimal business disruption.
- Established KPIs to measure success of change initiatives and provided regular progress reports to executive leadership, ensuring transparency and informed decision-making.
- Achieved a 35% increase in operational efficiency and a 20% reduction in workplace incidents through integration of change and safety protocols into ERP processes.
Change Manager - Data Management System Project
Diamond Bank Plc
12.2018 - 11.2020
- Led the people-side change strategy for a Zero Trust cybersecurity transformation across data and identity platforms within a large financial institution.
- Conducted change impact assessments and stakeholder analyses for technical and non-technical teams; designed targeted communication and engagement plans for successful cybersecurity and IAM rollouts.
- Facilitated leadership coaching and change network engagement to boost awareness and alignment; developed knowledge articles, job aids, and training for end users and support teams.
- Prepared branch operations and support teams for new data-access, reporting, and accountability models, ensuring alignment of role changes with IT security and business objectives.
- Designed stakeholder communication materials, training guides, and quick-reference cheat sheets using Adobe InDesign to facilitate understanding and adoption of Zero Trust cybersecurity and IAM initiatives.
Enterprise Change Manager - Technology Modernization | POS Deployment
Diamond Bank Plc
01.2013 - 11.2018
- Spearheaded OCM strategy for a digital employee experience transformation, ensuring seamless transition for over 8,000 employees across a distributed branch network.
- Directed multiple change management initiatives focusing on strategic, people-centred programs that enhanced employee engagement and reduced turnover by 20%.
- Achieved an increase in user adoption of new technologies through customized communication and training interventions; launched training initiatives for 5,000+ employees with 95% proficiency within six months post-go-live.
- Cultivated relationships with cross-functional teams and business leaders, reducing resistance to change initiatives by 25% through targeted stakeholder engagement strategies.
- Conducted impact assessments and provided actionable insights that informed decision-making and minimized disruption during transitions.
- Led the change strategy and roadmap for POS terminal deployment to over 4,000 merchants and retail banking customers and bank branches, defining readiness activities and gates for each phase from design through post-go-live.
- Built and maintained a change impact assessment framework and register for the POS rollout, capturing impacts by audience (branch tellers, relationship managers, branch managers, merchant-acquiring and operations teams, customer service) with severity ratings, dependencies, and required responses.
- Translated future-state decisions on POS onboarding, settlement, reconciliation, and dispute handling into role-level impacts for branch and back-office teams, converting them into targeted mitigation and enablement plans.
- Supported the Beta and Pilot rollout across 500 branches and 3,500 merchants, collecting frontline feedback and validating operational readiness with project leadership; findings refined processes, training, and messaging before phased expansion to several locations.
- Developed stakeholder strategies across distributed branch network, facilitating workshops and engagement sessions with regional heads and branch managers to secure sponsorship and local ownership.
- Partnered with IT service desk and application support teams to prepare escalation paths, knowledge articles, and support-model processes before each rollout wave, reducing post-go-live ticket volume/resolution time.
- Worked with communications leads to deliver audience-specific messaging for customers, branch staff, and leaders, and with the training team to define engagement, operational-confidence, and adoption indicators used to target reinforcement at lagging locations.
- Drove standardization of POS onboarding, transaction handling, and reconciliation processes across branches, replacing location-specific workarounds with a common operating procedure.
Education
Post-Graduate Diploma - Business Administration (PDG)
Thompson Rivers University
CanadaBachelor of Science - Psychology
University of Ado Ekiti
NigeriaSkills
- Enterprise Organizational Change Management Large-Scale Technology Transformation Change Impact Assessment Framework & Register Stakeholder Engagement & Sponsorship Change Champion Networks Readiness Scorecards & Go/No-Go Governance Pilot, Phased Rollout & Cutover Planning Multi-Site & Distributed Operations Frontline & Branch Adoption Process Standardization Service Desk & Support-Model Readiness ADKAR Methodology Communications & Training Partnership Adoption Metrics & Executive Reporting ERP/HCM Implementation (SAP, Workday, Helm, M3) Risk and Resistance Management Cross-Functional Leadership Without Direct Authority
- Change strategy
- Impact assessment
- Readiness dashboard
- Change Readiness Assessment
Personal Information
Title: PROSCI | PMP | CBAP
Certification
- Certified Change Manager - PROSCI
- Project Management Professional (PMP) - Project Management Institute (PMI)
- Certified Business Analysis Professional (CBAP) - International Institute of Business Analysis (IIBA)
Timeline
Change Management Lead - Helm Personnel ERP Project
Seaspan ULC
09.2025 - Current
Organizational Change Manager - SIS & Workday Projects
Langara College
06.2025 - 09.2025
Enterprise Change Manager – Nfor M3 ERP Implementation
The Eco Group
06.2024 - 01.2025
Business Change Manager
Deebesties Inc.
03.2023 - 05.2024
Organizational Change Manager - SAP ERP & TMS Implementation
Raycon Company
11.2020 - 02.2023
Change Manager - Data Management System Project
Diamond Bank Plc
12.2018 - 11.2020
Enterprise Change Manager - Technology Modernization | POS Deployment
Diamond Bank Plc
01.2013 - 11.2018
Post-Graduate Diploma - Business Administration (PDG)
Thompson Rivers University
Bachelor of Science - Psychology
University of Ado Ekiti