Versatile and Result-driven Business Analyst with 4+ years of experience implementing and optimizing business processes, workflow, platform strategy and continuous improvement. An analytical thinker with attention to details and a solid ability to demonstrate various requirement elicitation techniques. Proficient in complex data analysis with demonstrated success in improving workflow and user experience. Possess analytical skills, problem-solving mindset and business process acumen; adept at using CRM Tools, Power Bi, Microsoft Office and Google Suites. Keen to thrive in a fast-paced environment with career growth and personal development opportunities.