Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Co-Director
Lamcy Business Hub
04.2021 - Current
Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
Reported issues to higher management with great detail.
Reduced operational risks while organizing data to forecast performance trends.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tourist Guide
Charlottetown Port (Volunteer)
09.2023 - 11.2023
Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Informed tour members of safety risks associated with attractions, confirming customer security.
Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Office Administrator
National Identity Management Commission, NIMC
03.2020 - 07.2023
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Leveraged data and analytics to make informed decisions and drive business improvements.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Launched quality assurance practices for each phase of development
Secretary's Assistant
Osun State Tourism Board
10.2015 - 02.2018
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Established administrative work procedures to track staff's daily tasks.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Education
Diploma - Tourism And Travel Management
Holland College
Charlottetown, PE
04.2025
Bachelor of Arts - Public Administration
Kwara State Univerity
Malete, Kwara State Nigeria
12.2022
Higher National Diploma - Public Administration
The Oke Ogun Polytechnic Saki
Saki, Oyo State, Nigeria
10.2019
National Diploma - Public Administration
The Polytechnic Ibadan
Ibadan,Oyo State Nigeria
10.2015
Skills
Schedule Management
Expert in Excel and Microsoft Word
Team Leadership
Problem Resolution
Customer Relationship Management (CRM)
Financial Management
Office Administration
Computer Skills
Certification
CPM - Certified Professional Manager 2022
Chartered institute of local government and public administrator of Nigeria (CILGPAN) 2022
Chartered institute of personnel management of Nigeria (CIPM) 2022
Master Course of Hospitality Marketing, Udemy - 2023
Counseling and Negotiation Skill for Management, Udemy- 2023
The Essential Guide to Entrepreneurship, Udemy - 2023