Skilled EMR Training Specialist with 8 years of successful implementation & Go-live experience across the United States and Canada with detailed knowledge of Health informatics practices. Skilled in creating effective lesson plans, training materials, and virtual training sessions for Managers, Clinicians, Nurses, and End users. Adept at utilizing multiple training mediums, such as visual and written elements, to improve usage efficiency of various technical applications. Highly organized and capable of operating with little supervision under tight schedules. Proven capability to provide guidance to staff and foster their performance and competencies. Experienced in preparing training materials and integrating changes within EMRs. Excellent communication skills and the ability to interact effectively with all organizational levels. Ability to follow lesson plans and support materials to promote adult learning.
Epic Modules: ClinDoc, Orders, Inpatient, CPOE, Asap, Ambulatory, Beacon, Optime.
Meditech Modules: Expanse, PCM, P-Doc, CPOE, PCS, SUR/ORM, OM, Oncology, EDM, Web Ambulatory/ Acute.
Cerner Modules: PowerChart, Inpatient, FirstNet, Ambulatory, CPOE, SurgiNet.
Trainer & ATE support for Nurses and PSWs
Physician/Nurse/HCA Classroom trainer in ClinDoc, ASAP and Orders for wave 5
Physician/Nurse Trainer for both Hospital sites, Optimization, and personalization support
Trainer/Superuser for EpicCare Ambulatory, ClinDoc, Beacon/Oncology, and Rehab
Trainer for Expanse Web-Ambulatory Go-live support for Physicians, nurses, and clinicians
Trained and provided at-the-elbow support to both physicians, Nurses, and Clerical staff in the Emergency Dept of the hospital
Supported Hospitals to achieve a successful Go-live, Helping physicians and Nurses with workflows and customization.
Provided Elbow support within different units across the hospital from the ED to ICU and Inpatient units and gave feedback to the command center about build issues on the floors.
Provided at the Elbow support to Physicians and Nurses and NHA in the long-term care setting and escalating build and technical issues to the command
Trained and supported ED Physicians, Nurses, and other clinicians with the workflow issues, Admission, Triage, discharge, transfer, and order sets showing them how user-friendly the new Implementation is.
Supporting the Command Centre and the floors of the long-term care Centre, helping physicians and nurses with workflow issues, and med administration and NHAs do their Assessments
Trained and supported hospital, old and new Doctors, Nurses, and staff, solving issues, helping as Command Centre helpdesk support, and escalating build issues
Physician and Nursing support showed staff how to use the new Meditech Expanse, answering questions and solving workflow issues
Physician Coach, SurgiNet , and Anesthesia support. PowerChart, Medicine, and ICU support. Installed Dragon, and helped Customize patients list and escalate build and technical issues to the command Centre.
Physician support, PowerChart, Medicine and ICU support, Installed Dragon and helped Customize patients list and escalate build and technical issues to the command Centre.
Go-live support at the regional Go-live, Oncology, Orders, and Inpatient
SurgiNet Anesthesia/Ambulatory MedSurg support, helps providers set up Dragon, Pre/Op, Intra/Op, and Post/Op, PACU, and medicine dept.
SurgiNet Provider support Anaesthesia/Ambulatory support from case start to Finalizing in PACU, Supported ICU and Medicine Department
Elbow to elbow support for clinicians using PowerChart and navigating through their clinical workflow on Cerner Quick Orders and Charges mPage, verify ASA class and type are documented.
Epic ADT/Grand Central and Ambulatory Day-Surg support
Epic Go-live support, worked with physicians and Physio in Mental Health. Navigating through Epic systems
Epic Go-live, Supported Ambulatory, CPOE, and Grand Central modules
Ambulatory/Cadence/Patient Access. Provided At-The-Elbow support in Cadence and Ambulatory to Clinicians, Nurses, and Physicians in a clinical outpatient environment
Worked with surgeons and Anaesthesia to facilitate documentation and workflow issues. Helped withhold queue orders, discharge, transfer, and admission of new patients
Supported Physicians and Nurses in the Inpatient setting, helped with documentation and ClinDoc while escalating unresolved and build issues to the command center.
Verify Demographics, Guarantor, coverage, and copay information. Supported the hospital floors with patient registration, admissions, emergency dept, and transfers using Epic during go-live.
ClinDoc, Orders & Ambulatory support for Go-live
Helped Physicians set up and execute their Macros and help finalize their Cases in Pacu, assist physicians and clinicians in adoption, PowerPlan, proper documentation
Supported the Inpatient and Ambulatory Clinics within the Hospital
Educated and assisted the physicians in documenting encounters, managing their In-basket, orders, preference list, and efficient use of Smart sets.
Supported Family Medicine, Anaesthesia, Allergy, Pain Management, and OB/GYN clinics.
Worked to optimize Meditech 6.0 in the ICU while evaluating current and future state workflows. Provided support for CPOE, ADT, PCS, and Medication reconciliation.
ClinDoc Credentialed Trainer
Ambulatory Credentialed Trainer
ASAP Credentialed Trainer