OLAJIDE FOLAKUNLE FEMI

I was part of the team that set up a new Payment Switch infrastructure, integrated to 22 Nigerian and International banks and carried out end to end testing of all transaction types with the integrated banks CBA

• I automated both API and UI tests of over 15 micro services applications thereby reducing repetitive manual testing time by 30%.
• I was involved in setup of different automation frameworks and CI/CD process for different applications
• I carried out integration of QA selenium automation scripts to GitHub and Jenkins, with CI/CD pipeline
• I represented the QA unit at technology departmental change meetings and implementation of new Switch with integration to all new micro services applications
• I was involved in rebuilding of monolithic architecture in our legacy applications into micro services architecture and monitoring both systems while migrating to the new micro services applications
• Reviewing of test cases of over 30 Fintech products for subordinate quality assurance engineers

• Managed QA process in Engineering cluster, coordination of standup meetings and other required QA meetings such as test planning, retrospective, QA status and update meetings
• Pioneered QA unit and part of development team that built YouverifyOS which is a KYC app used by multinationals like Bolt, Stanbic Bank, Standard Chartered Bank and other organizations for KYC
• Participated in sprint planning, sprint demo with product managers and engineers
• Participated in ISO 27001 and ISO 27018 training courses (information security management systems)
• Implemented automation frameworks and automation regression test suites thereby reducing manual testing process by 30%
• Supported successful product launches by conducting extensive pre-release testing and validation activities.
• Track quality assurance metrics, like defect densities and open defect counts for continuous improvement and implementing testing strategies in accordance with ISO 27001
• Reduced manual testing effort by automating repetitive tasks using Selenium WebDriver, Java, and TestNG.
• Documentation of bugs and fixes in each release for stakeholders
• Co-ordinate software releases to ensure seamless deployments every time
• Automation of mobile apps testing with Appium, while using Selenium and Katalon for web based automation regression testing
• Implementation of stress test using Jmeter for an application (YouID) that was a key sponsor of the Big Brother Nigeria show and recorded over a 100,000 download in a day.

• Performed functional, regression, end-to-end, GUI, and acceptance testing
• Tested new functionality, provide feedback and prioritized issues
• Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
• Report and managed bugs/performance issues with the development team
• Re-test resolved defects and report the status of each project to the appropriate stakeholders
• I performed cross browser testing to verify functionality of over 5 web applications
• I ensured successful completion of software testing against the initial demand of the clients
• I continuously improve QA processes, methodologies, and tools.
• Supported successful product launches by conducting extensive pre-release testing and validation activities.
• Built automated test scripts to handle repetitive software testing work.
• Conducted thorough compatibility testing across multiple platforms and devices, ensuring consistent user experience.

• Sales of Internet devices i.e Mi-Fi, Wi-Fi and outdoor devices, products and services.
• Setting up and configuration of routers and and wifi extenders for both individual and corporate clients.
• Upselling and cross-selling company's products and services to prospective customers
• Generation of leads / sale of Fibre to the Home and other corporate sales for over 35 clients.
• Sales of Radio, and other Enterprise business solutions to corporate organizations
• Providing resolutions to customers' complaints and network issues, thereby resolving over twenty tickets daily.
• Troubleshooting and networking of Wi-Fi, range extenders, access points.
• Streamlined internal processes for better responsiveness, resulting in reduced response times for client inquiries.

• Inventory of stocks in different states and collating of daily payment on delivery sales reports.
• Hiring and training of delivery personnel in over 10 different states across Nigeria.
• Shipping of stock and orders to delivery personnel in over 30 states.
• Traveled to over 10 states to audit goods in the inventory and also audit delivery personnel remittance.

• Soft Skills Training
• Training on Call Centre computer applications such as CRM, close loop survey, CCUI, Single view application, closer user group e.t.c
• Resolution of over 50 tickets and 150 outbound calls to clients daily and upselling of company's products thereby contributing to the organization's revenue.

• I wrote test cases, test plans and carried out exploratory testing on over 5 applications.
• I queried and updated the database using MySQL for both old and new clients.
• Improved software quality by diligently executing test cases and identifying defects.
• Enhanced product reliability through thorough regression testing and validation of bug fixes.
• Mitigated risks associated with software releases by participating in review sessions and providing constructive feedback on potential issues identified during testing activities.

• Coordination of car hire services and sales of imported fairly used vehicles.
• Supervision of services delivered and ensuring client's satisfaction is optimal
• Maintenance of car hire vehicles and keeping track records of servicing dates for car hire vehicles