Olaitan Olalekan Adegbenro
Saint-Laurent,QC
Summary
Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem solving and planning. Ready to make an immediate contribution to your organisation.
Olaitanolalekan007@gmail.com
Overview
17
17
years of professional experience
Work History
Cleaner
Mada community service Montreal Quebec
Montreal, QC
06.2024 - 07.2024
- Inspected rooms for cleanliness prior to guest arrival.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Swept sidewalks and driveways of debris.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Manager of Operations
Shalom homes and cleaning services
Lagos , Lagos
02.2019 - 02.2023
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Prepared reports summarizing operational results against established goals and objectives.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Scheduled meetings between internal teams and external stakeholders when necessary.
- Oversaw inventory management activities including ordering supplies as needed.
- Created and managed budgets for operational departments and monitored progress against goals.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Planned and coordinated logistics for large-scale events or conferences.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Investigated customer complaints related to product and service quality or delivery issues.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Negotiated contracts with vendors for services necessary for daily operations.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Monitored team progress towards achieving milestones set forth in project plans.
- Conducted market research to identify opportunities for operational improvements and expansion.
Estate Manager
Digicon realtors limited lagos
Victoria Island , Lagos
03.2014 - 04.2018
- Maintained records of employee performance evaluations and disciplinary actions taken when needed.
- Assisted in the selection of vendors for services such as landscaping or security.
- Created reports summarizing operational activities on a weekly and monthly basis for review by senior leadership team.
- Conducted regular inspections of all facilities to ensure safety standards were met.
- Coordinated with outside organizations such as local government agencies or utilities companies.
- Ensured that all necessary permits were obtained prior to beginning any construction projects.
- Provided guidance to junior staff members regarding day-to-day tasks related to running an efficient estate.
- Analyzed data from surveys conducted among visitors who have stayed at the property recently.
- Negotiated contracts with suppliers and contractors for goods and services needed by the estate.
- Managed daily operations of estate grounds, buildings, personnel, and equipment.
- Developed and implemented policies and procedures for the efficient management of estate assets.
- Supervised staff members including housekeepers, gardeners, security guards.
- Coordinated maintenance, repair, and improvements of estate properties.
- Tracked inventory levels of supplies used throughout the estate and placed orders when needed.
- Adhered to relevant laws, regulations pertaining to estates, property management practices.
- Developed strategies for cost savings initiatives across departments within the estate.
- Resolved customer complaints related to their experience at the estate in a timely manner.
- Hired and managed contractors for seasonal and monthly work.
- Organized and maintained record of upkeep to chart improvement schedule.
- Coordinated maintenance schedule by hiring technical and mechanical contractors.
- Supervised onsite activities and delivered day-to-day instruction to estate staff.
- Executed oversight of principal's home to guarantee consistency of standards, procedures and practices.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Recommended clarifications and changes in program policies to director of property management.
- Oversaw daily operations, maintenance, and administration of various properties.
- Prepared detailed budgets and financial reports for properties.
- Met with clients to negotiate management and service contracts.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Prepared and submitted monthly tenant visit logs.
- Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Managed and oversaw operations, maintenance and administration of properties.
- Met with committees to discuss and resolve legal and environmental issues.
Estate Surveyor
Soigne resources Lagos Lagos State
Ikeja , Lagos
11.2010 - 08.2014
- Analyzed financial records to assess the current status of a property's performance.
- Attended auctions to bid on behalf of clients looking to acquire new properties.
- Gathered data on comparable sales prices for similar properties in the area.
- Inspected properties before purchase or lease agreements were made final.
- Ensured compliance with all applicable laws governing real estate transactions.
- Conducted detailed surveys of properties for development or sale purposes.
- Monitored changes in local government policies that could affect real estate investments.
- Negotiated agreements between buyers, sellers and landlords on behalf of clients.
- Drafted reports outlining findings from assessments and surveys undertaken by Estate Surveyors.
- Developed marketing plans and strategies for selling properties.
- Prepared documentation such as leases, deeds, mortgages and contracts in accordance with applicable laws.
- Provided guidance on tax implications associated with various types of real estate investments.
- Advised clients on investment opportunities within the real estate sector.
- Managed client portfolios including rental income collection, maintenance issues and tenant disputes.
- Completed and finalized diverse commercial and residential land surveys.
- Completed assessments, measuring boundaries and notable landmarks.
- Conducted surveys to design, research and analyze mapping systems.
- Documented survey findings and prepared detailed reports and plats.
- Read and interpreted legal documents, construction drawings and maps to complete surveys.
Estate Manager
Cross river property & investment limited Calabar
Calabar , Cross River
07.2007 - 06.2008
- Tracked inventory levels of supplies used throughout the estate and placed orders when needed.
- Negotiated contracts with suppliers and contractors for goods and services needed by the estate.
- Resolved conflicts between staff members or between staff members and clients in a timely manner.
- Provided guidance to junior staff members regarding day-to-day tasks related to running an efficient estate.
- Developed strategies for cost savings initiatives across departments within the estate.
- Monitored financial performance to ensure compliance with budgetary requirements.
- Ensured that all necessary permits were obtained prior to beginning any construction projects.
- Adhered to relevant laws, regulations pertaining to estates, property management practices.
- Resolved customer complaints related to their experience at the estate in a timely manner.
- Reviewed architectural plans for new construction projects on the estate grounds.
- Engaged with stakeholders regularly to ensure they are informed about progress on various projects.
- Maintained records of employee performance evaluations and disciplinary actions taken when needed.
- Conducted regular inspections of all facilities to ensure safety standards were met.
- Coordinated with outside organizations such as local government agencies or utilities companies.
- Created reports summarizing operational activities on a weekly and monthly basis for review by senior leadership team.
- Executed oversight of principal's home to guarantee consistency of standards, procedures and practices.
- Supervised onsite activities and delivered day-to-day instruction to estate staff.
- Hired and managed contractors for seasonal and monthly work.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared detailed budgets and financial reports for properties.
- Met with clients to negotiate management and service contracts.
- Prepared and submitted monthly tenant visit logs.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Education
NiM - Management
Nigeria Institute of Management
Calabar Nigeria 10-2008
Higher National Diploma HND - Estate Management
Osun State College of Technology Esa Oke
Nigeria 03-2007
Skills
- Knowledge of cleaning products
- Green cleaning practices
- Reliability and punctuality
- Confidentiality Awareness
- Floor care expertise
- Basic Maintenance Knowledge
- Efficient Cleaning Techniques
- Window washing proficiency
- Stain removal techniques
- Housekeeping
- Quality Assurance
- Floor waxing
- Chemical Handling
- Sweeping and Mopping
- Professional Appearance
- Health and safety compliance
- Health and Safety Regulations
- Cleaning and sanitizing
- Sanitation Practices
- Interior and exterior cleaning
- Crew Management
- Supply Inventory Management
- Exceptional time management
- Safe cleaning with chemicals
- Customer Service
- Laundry Management
- Painting
- Damage Prevention
- Facilities Maintenance
- Continuous Improvement
- Minor Repairs
- Excellent Communication
- Adaptability and Flexibility
- Facility Maintenance
- Team Collaboration
- Organizational Skills
- Problem-solving abilities
- Time management abilities
- Communication and Interpersonal Skills
- Effective Communication
- Maintaining Building Security
- Interpersonal Skills
- Safety Standards and Protocols
- Adaptability
- Interpersonal Communication
- Attention to Detail
- Facilities Inspection
Timeline
Cleaner
Mada community service Montreal Quebec
06.2024 - 07.2024
Manager of Operations
Shalom homes and cleaning services
02.2019 - 02.2023
Estate Manager
Digicon realtors limited lagos
03.2014 - 04.2018
Estate Surveyor
Soigne resources Lagos Lagos State
11.2010 - 08.2014
Estate Manager
Cross river property & investment limited Calabar
07.2007 - 06.2008
NiM - Management
Nigeria Institute of Management
Higher National Diploma HND - Estate Management
Osun State College of Technology Esa Oke