Oladipupo Paul Bomodeoku
Job Seeking College Student
Winnipeg,MB
Summary
Friendly and reliable individual offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Top-notch Online Customer Service Representative with extensive experience providing exceptional client engagement and support through various online channels. a proven track record of success in responding to customer inquiries, resolving complaints, and managing customer accounts. Collaborative and dedicated to building long-term relationships with clients.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
General Utility, Burn brae Farms
Winnipeg, Manitoba
10.2022 - Current
- Operated machines that fill up boxes with merchandise
- Palletized 20 pallets per shift (which includes getting all products ready to be shipped off)
- In charge of maintaining an orderly work flow
- Ensure the viability and readiness of all products
Cashier
Winnipeg Football Club
Winnipeg, Manitoba
04.2022 - 06.2023
- Served approximately 80 customers per game
- Effectively handled cash transactions, ensuring accuracy and adherence to company policies and procedures
- Provided excellent customer service by greeting customers, addressing inquiries, and resolving any issues or concerns in a friendly and professional manner
- Process sales transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and mobile payments
- Maintain a clean and organized cashier station, including proper handling and storage of cash, coupons, and receipts.
Dock Worker
Gardewine
Winnipeg, Manitoba
01.2022 - 03.2022
- Strip trailers and prepare products to be shipped of to their locations
- Part of logistics team and handled the distribution of approximately 45 packages per shift
- Handled both the manual and hand jack to move products from trailers
General Worker
Express Employment Professionals
Winnipeg, Manitoba
11.2021 - 03.2022
- Assigned to different warehouses and customer service jobs
- Worked in multiple locations (approximately 7) for different amounts and periods of times
- Gained vast knowledge in technology, scheduling and physical labor type occupations
Customer service representative
Sarapal Goodwill Nigerian limited
01.2021 - 08.2021
- Acted as the primary point of contact for customers, providing timely and professional assistance via phone, email, and chat channels
- Demonstrated a strong ability to empathize with customers, understand their needs, and provide personalized solutions
- Successfully navigated and resolved challenging customer situations, effectively de-escalating tense interactions
- I addressed customer inquiries, resolve complaints, and ensure prompt and satisfactory resolution of issues, maintaining a high level of customer satisfaction
- Demonstrate strong product knowledge to accurately answer customer questions and provide product recommendations
- Utilize remote collaboration tools to coordinate with cross-functional teams and escalate complex customer issues for resolution.
Education
Computer Science
University of Manitoba
01.2023 - Current
UTP II - undefined
International College of Manitoba
09.2021 - 05.2022
Skills
Demonstrates exceptional written and verbal communication skills through clear and concise remote correspondence with team members, clients, and supervisorsSuccessfully adapted to new remote work procedures and technologies, seamlessly transitioning from an office-based to a remote work environment during company-wide changesQuickly adjusted to shifting priorities and handled unexpected challenges, ensuring minimal disruption to project timelinesGreat with networking and incredibly tech savvy
Cash register systems
Reports and documents
Payment collection
Written and verbal communication
Liquor law compliance
Interaction documentation
Online chat
Shipping procedures understanding
Affiliations
Motivated and ambitious university student actively seeking practical work experience to complement my academic studies. As a diligent learner, I possess a strong foundation of knowledge and a genuine passion for expanding my skill set. With a keen eye for detail and a commitment to excellence, I excel in managing my time effectively and staying organized. Additionally, my excellent communication skills and ability to work well in a team make me a valuable asset. I am eager to find an opportunity that allows me to apply my academic knowledge in a real-world context, contribute to a dynamic team, and further develop my professional skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Computer Science
University of Manitoba
01.2023 - Current
General Utility, Burn brae Farms
10.2022 - Current
Cashier
Winnipeg Football Club
04.2022 - 06.2023
Dock Worker
Gardewine
01.2022 - 03.2022
General Worker
Express Employment Professionals
11.2021 - 03.2022
UTP II - undefined
International College of Manitoba
09.2021 - 05.2022
Customer service representative
Sarapal Goodwill Nigerian limited
01.2021 - 08.2021