Oladipupo SOKUNBI
Scarborough,CA
Summary
Results-driven IT Manager with 15+ years of experience managing IT operations, leading technical teams, and implementing technology solutions. Expertise in IT strategy, infrastructure management, and project leadership. Seeking to contribute to organizational success.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
IT Manager
University Settlement
Toronto, ON
12.2020 - Current
- Managed vendor to deliver comprehensive IT services, achieving 98% service availability.
- Executed a project that transitioned IT servers to the cloud, achieving substantial cost savings.
- Led project to implement ActiveNet CRM software, boosting productivity by 35%.
- Cut IT monthly operational costs by 25% through infrastructure optimization.
- Executed the design and implementation of a new security system, achieving over $100k in project cost savings.
- Streamlined IT processes contributing to a 25% improvement in service performance.
- Aligned IT initiatives with business goals to foster staff collaboration.
- Managed user support within the organization effectively.
IT Assistant
University Settlement
Toronto, ON
12.2018 - 11.2020
- Delivered high-level technical support for multiple IT systems.
- Delivered technical assistance to end-users, fixing hardware and software problems.
- Planned and executed CRM software upgrades to enhance resource management.
- Architected and deployed advanced Wi-Fi infrastructure.
- Implemented remote work systems and software to enhance staff collaboration.
- Implemented training software to mitigate cyber attack risks.
- Configured and maintained network hardware such as routers, switches, firewalls, servers, and other devices.
- Managed inventory of IT equipment including laptops, desktops, phones.
- Installed new software applications and troubleshot existing software issues.
- Set up and configured system user hardware and software applications.
IT Tutor
The Neighbourhood Group/High Park Employment Services
Toronto, ON
09.2018 - 01.2019
- Support co-facilitation of computer training workshops.
- Guided new clients in basic computer skills.
- Maintained operational computers for training.
- Provide one-to-one guidance in workshop sessions.
- Guided clients through Information Technology issues.
IT/Facilities Maintenance Supervisor
Total E&P Nigeria Limited
Abuja, Nigeria
01.2005 - 06.2015
- Delivered 1st level IT support through helpdesk system, telephone, and remote tools.
- Performed installation and repair of computer systems, IT equipment, and telephony.
- Oversaw scanners, photocopiers, and MFD printers stock.
- Delivered first-level support for offsite ICT communication equipment.
- Delivered IT support for booth, presentation, and projector setup at various outdoor events.
- Managed daily facility operations and maintenance.
- Managed all aspects of staff supervision and vendor relationships.
Officer ICT
Abuja Securities and Commodities Exchange PLC
Abuja, Nigeria
08.2001 - 12.2004
- Delivered technical assistance to end-users through a helpdesk system.
- Performed installation, repair, replacement, and maintenance of computer systems.
- Oversaw inventory control for computer systems, consumables, scanners, photocopiers and MFD printers.
- Coordinated with service providers to ensure fresh installations.
Education
Post Graduate Diploma in Project Management - Project Management
Humber College
Ontario08.2022
Master of Science -
National Open University of Nigeria
Abuja, Nigeria09.2012
Bachelor of Science - Computer Engineering
Obafemi Awolowo University
Nigeria06.1996
Skills
- Information confidentiality
- Technical support scheduling
- Risk mitigation planning
- Local access network planning
- Operating system management
- Technical leadership
Certification
- Microsoft Windows Server 2016 (MCSA)
- Windows Core Infrastructure (MSCE)
- Cisco Certified Network Associate (CCNA)
- CompTIA A+, N+, IT operations Specialist
- Service Excellence
Timeline
IT Manager
University Settlement
12.2020 - Current
IT Assistant
University Settlement
12.2018 - 11.2020
IT Tutor
The Neighbourhood Group/High Park Employment Services
09.2018 - 01.2019
IT/Facilities Maintenance Supervisor
Total E&P Nigeria Limited
01.2005 - 06.2015
Officer ICT
Abuja Securities and Commodities Exchange PLC
08.2001 - 12.2004
- Microsoft Windows Server 2016 (MCSA)
- Windows Core Infrastructure (MSCE)
- Cisco Certified Network Associate (CCNA)
- CompTIA A+, N+, IT operations Specialist
- Service Excellence
Post Graduate Diploma in Project Management - Project Management
Humber College
Master of Science -
National Open University of Nigeria
Bachelor of Science - Computer Engineering
Obafemi Awolowo University
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