Oladele Benson
Niagara Falls,ON
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Store Manager
Dangote Group
01.2018 - 10.2023
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Store Manager
Olam Plc
01.2010 - 12.2017
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
B.sc Business Administration - Social Sciences
University of Ado Ekiti
Ado Ekiti 07.2006
Skills
- Report Generation
- Risk Management
- Team Development
- Budget Administration
- Hourly Shift Management
- Revenue Generation
Languages
English
Full Professional
Timeline
Store Manager
Dangote Group
01.2018 - 10.2023
Store Manager
Olam Plc
01.2010 - 12.2017
B.sc Business Administration - Social Sciences
University of Ado Ekiti
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