Summary
Overview
Work History
Education
Skills
Timeline
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OLADAPO G OLALEYE

Sales Agent, Restaurant Manager, & Web Developer
TORONTO,ON

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Adaptable and enterprising sales representatives with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

Restaurant Manager

Tribe Lounge
Toronto, ON
01.2018 - 06.2022
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Carefully interviewed, selected, trained and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Customer Representative

MOSAIC INC.
TORONTO, ON
03.2015 - 11.2017
  • Resolved concerns with products or services to help with retention and drive sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Boosted sales revenue by skillfully promoting diverse service options.

Accounting Assistant

WESTON GLOBAL SERVICES
Toronto, ON
04.2015 - 12.2017
  • Used accounting software to prepare weekly and monthly financial reports.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Salesperson

Best Buy
Toronto, ON
02.2014 - 12.2015
  • Increased sales and customer satisfaction through personalized servicing.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Logged reports, expenses, receipts, and sales in company database.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Informed customers of current store promotions to encourage additional sales purchases.

Education

Advanced Diploma - Web And Graphic Design

Humber College
Toronto, ON
01.2010 - 07.2012

Bachelor of Arts - Communication Studies

York University
Toronto, ON
01.2013 - 06.2017

Skills

Marketing and advertising

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Timeline

Restaurant Manager

Tribe Lounge
01.2018 - 06.2022

Accounting Assistant

WESTON GLOBAL SERVICES
04.2015 - 12.2017

Customer Representative

MOSAIC INC.
03.2015 - 11.2017

Salesperson

Best Buy
02.2014 - 12.2015

Bachelor of Arts - Communication Studies

York University
01.2013 - 06.2017

Advanced Diploma - Web And Graphic Design

Humber College
01.2010 - 07.2012

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OLADAPO G OLALEYESales Agent, Restaurant Manager, & Web Developer