Manage and oversee projects exceeding $5 million, focusing on workplace renovations and system upgrades, while ensuring alignment with organizational goals and client satisfaction.
Lead a multidisciplinary team, optimizing resource allocation and maintaining high standards of facilities operations.
Gather and analyze pricing for the procurement of parts, services, and labor related to projects.
Coordinate and supervise the maintenance and repair of multiple building systems executed by technicians, vendors, and contractors.
Cultivate and manage vendor relationships in collaboration with the supply chain team to ensure alignment with organizational goals.
Support and monitor the performance of budget accounts, ensuring that financial plans are realistic, achievable, and consistent with corporate standards and expectations.
Spearhead the development and implementation of capital projects, which includes conducting site inspections, negotiating with consultants, managing contractor tenders, and overseeing project execution.
Proactively assess the current and future needs of all buildings within the assigned location through regular inspections. Identify, prioritize, and recommend projects, equipment replacements, and preventative maintenance to ensure seamless service delivery.
Define the scope of work for both major and minor facility maintenance and repair initiatives. Source vendors, coordinate, schedule, monitor, and ensure projects are completed on time and within budget. Authorize the purchase of materials, equipment, and contracted services to achieve repair goals within approved budget limits.
Respond to and manage unforeseen mechanical, electrical, environmental, or structural emergencies, ensuring timely resolution of issues such as fire incidents, water leaks, HVAC failures, and deficiencies in base building systems (Mechanical, Electrical, and Plumbing).
Collaborate with the finance team on budget and purchase order approvals through an integrated Facilities Management System.
Stay informed about all relevant environmental regulations, changes in building codes, and other compliance matters.
Senior Property Manager
BriarLane Property Management
07.2021 - 11.2022
Managing and overseeing the portfolio’s financial performance including preparation of operating budget, financial monitoring and reporting, forecasting, and strategic planning.
Providing leadership to a multidisciplinary team representing broader operating platform supporting the portfolio.
Responsible for staffing levels and requirements to satisfy the scope of work while remaining within budget.
Attend regular meetings with Property Managers and other employees to ensure any employee performance/site issues are dealt with in a timely manner.
Leading operational onboarding of new acquisitions and developments.
Seeking opportunities that contribute towards talent development to elevate team members.
Property Manager
DH Management
11.2020 - 05.2021
Respond to tenant enquiries and complaints in a timely and professional manner; investigate and initiate corrective action.
Ensure maintenance requirements are fulfilled at buildings in a timely manner.
Review and analyze account payable reports, income statements and capital expenditures.
Obtaining contract tenders and supervision of third-party service providers.
Work with Property Management team to ensure asset & property management objectives are met.
Visit sites on a regular basis to ensure company standards are adhered to and best in class service is consistently maintained.
Prepare monthly management reports and annual budget preparation.
Prepare accruals and variance/financial reports.
Prepare and confirm annual rent installment notices, year-end adjustments and other tenant’s billings.
Coordinate and administrate property maintenance, repairs, capital projects, deferred maintenance and tenant space improvement.
Performed quality controls and monitor KPIs.
Found ways to increase the quality of customer service.
Review operational plans, plan inventory and oversee warehouse/units’ efficiency.
Improved operational management systems, processes and best practice.
Assistant Property Manager
BentallGreenOak
02.2017 - 11.2020
Assisted the General Manager with general correspondence, monthly reporting, and addressing tenant related matters.
Assisted with preparation for the annual budget process for assigned buildings within the portfolio.
Accountable for rent collection, cheque posting, and application of money to tenant accounts.
Responsible for reviewing monthly recurring billings and weekly reports on the status of account receivables.
Liaised with tenants and accounting regarding accounts receivable matters.
Proceed invoices including matching, coding invoices to comply with budget schedules and compiling and verifying batches submitted to Regional Accounting.
Day to day property management includes marketing, leasing, and maintenance matters; visits to tenants and properties to ensure proper maintenance and check for deficiencies.
Prepared and negotiated leases, amendment of agreements, and oversee rental rates.
Assisted with annual Operating and Capital budget process for properties within the portfolio.
Education
Master of Business Administration -
Carleton University
01.2024
Certified Property Manager - undefined
Institute of Real Estate Management
01.2020
Diploma in Project Management - undefined
Alison (Advance Learning Interactive System Online)
01.2016
Associate degree in Business Administration and Management - undefined