Okwura Uche-Okorocha
Oakville,ON
Summary
Hardworking and passionate job seeker with strong inter personal skills alongside others, eager to secure entry-level position. Ready to help team achieve its goals to the best of my abilities.
Overview
5
5
years of professional experience
Work History
Student Ambassador
Sheridan College
Oakville, ON
08.2023 - Current
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students and their families every week during the semester.
- Collaborated with other departments to promote student engagement throughout the semester.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Participated in on- and off-campus recruitment events for the university.
Production Assistant
Rccg, The King's Palace
Houston, TX
09.2021 - 01.2022
- Helped with the creation and production of the “Salt of The Earth” (Soté) podcast for the church’s YouTube channel by helping to set up cameras and lights during the shooting of the podcast.
- Helped to edit the raw footage gotten from the shoot for a clean and presentable final product.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
Customer Service Associate
Tommy Hilfiger
Oakville, ON
12.2022 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Legal Intern
Total E&P Nigeria Cooperative
Lagos, NGA
05.2019 - 07.2019
- Attended meetings and careful took down the minutes and organized them carefully after.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Reviewed legal information and proofed documentation for errors.
- Organized legal filing system to maximize efficiency.
Education
Ontario College Diploma - Journalism
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON12.2025
Bachelor of Arts - Legal Studies
Houston Christian University
Houston, TX08.2021
Skills
- Student Engagement
- Activity Planning
- Customer service skills
- Campus Tours
- Event Management
- Excellent communication abilities
- Video Editing
- Conducting interviews
- Researching information
- Copywriting and editing
- Improvisation
Languages
English
Native or Bilingual
Timeline
Student Ambassador
Sheridan College
08.2023 - Current
Customer Service Associate
Tommy Hilfiger
12.2022 - 02.2024
Production Assistant
Rccg, The King's Palace
09.2021 - 01.2022
Legal Intern
Total E&P Nigeria Cooperative
05.2019 - 07.2019
Ontario College Diploma - Journalism
Sheridan College Institute of Technology And Advanced Learning
Bachelor of Arts - Legal Studies
Houston Christian University