Oksana Zahara
Hamilton,ON
Summary
Seasoned professional with over 10 years of experience delivering exceptional customer service. Proven ability to build rapport with clients, understand their needs, and provide tailored solutions. Strong interpersonal skills and a collaborative team player adept at working in fast-paced environments. Eager to leverage my customer-centric approach and organizational prowess to excel in an account coordinator role. Proficient in multitasking, problem-solving, and adapting to dynamic environments to meet client needs and exceed expectations.
Overview
1
1
year of professional experience
Work History
Store Manager in Training
Honey
Burlington, ON
10.2022 - Current
- Maximize sales plans for the store through effective planning and execution
- Provide support customer care for the clients on sales floor
- Consult clients about the product to provide best customers experience .
- Build long term relationship with the clients and provide hight percentage of customer retention
- Conducting morning meetings with the sales team on a daily basis to discuss daily target, KPI and provide methods to achieve them
- Communicate effectively on a daily basis with team members to ensure they provide the best customer service and product knowledge
- Strong attention to details and exceptional quality control skills
- Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services
Education
BBA - International Economics
2005-2009 National Trade-Economic Coll
Kyiv, Ukraine06-2009
Skills
- sales
- customer service
- strong interpersonal skills
- exceptional communication skills
- team player
- multitasking
- analytical skills
- microsoft office
- time management
- attention to details
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Store Manager in Training
Honey
10.2022 - Current
BBA - International Economics
2005-2009 National Trade-Economic Coll
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