Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

OKSANA YEVTUSHOK

Edmonton,AB

Summary

Adept Cake Decorator with a proven track record from Self Employed Services, specializing in wedding cake design and expert piping techniques. Leveraged strong communication skills and precise hand-eye coordination to develop a loyal clientele, enhance customer satisfaction, and innovate in icing techniques. Achieved significant repeat business by consistently exceeding customer expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cake Decorator

Self Employed Services
05.2022 - 03.2024
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Managed material inventory and ordered new materials when needed.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
  • Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
  • Utilized social media platforms to showcase completed projects, generating interest in the bakery''s products and services among potential clients.
  • Coordinated services under supervision of lead baker.
  • Provided input during team meetings on ways to improve the bakery''s overall performance, contributing to a collaborative work atmosphere.
  • Improved customer experience by providing consultations on cake design options.
  • Maintained clean and organized work area, ensuring compliance with health and safety standards.
  • Adjusted decorating methods to accommodate for special dietary requirements, ensuring customer satisfaction.
  • Enhanced visual appeal of baked goods by applying intricate icing designs.
  • Trained junior decorators in advanced icing techniques, elevating overall quality of bakery's offerings.
  • Kept up with trends in cake design, incorporating modern styles into bakery's offerings.
  • Streamlined cake decoration process, reducing preparation time without compromising quality.
  • Developed portfolio of cake designs, offering clients wide range of customization options.
  • Led cake decorating workshops, sharing skills with community and promoting bakery.
  • Enhanced team efficiency by organizing weekly meetings to discuss upcoming orders and design ideas.
  • Contributed to positive working environment by offering support and guidance to new team members.
  • Participated in local baking competitions, gaining recognition for bakery through award-winning designs.
  • Ensured all decorated cakes met bakery's high standards for both appearance and taste.
  • Created custom cake decorations for various events, leading to high client satisfaction.
  • Increased repeat business by consistently delivering cakes that exceeded customer expectations.
  • Executed detailed and themed cake decorations to match specific needs of each event.
  • Innovated new icing techniques, setting bakery apart from competitors.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Managed display cases to verify freshness and attractiveness of products.
  • Replenished bakery items in display cases.
  • Prepared frostings and other toppings for cakes and pastries.
  • Packaged finished products for sale.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Trained new employees on bakery methods and procedures.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Processed customer orders and payment transactions.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.
  • Determined baking times for various items.
  • Cut and shaped dough for pies, rolls and other pastries.

Education

Master of Arts - Cultural Anthropology

St.Peterburg StateUniversity of Culture And Arts
Saint-Peterburg
06-2007

Skills

  • Cake decoration
  • Food handling safety
  • Precise Hand-eye coordination
  • Custom cake consultations
  • Icing techniques
  • Strong communication skills
  • Food safety
  • Food safety compliance
  • Themed cake creation
  • Expert piping techniques
  • Icings and fondant
  • Glazing and icing application
  • Food production
  • Wedding cake design

Languages

English
Elementary
Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Certification

  • Safe Quality Food (SQF) Practitioner Certification – Safe Quality Food Institute.

Interests

  • Food Blogging

Timeline

Cake Decorator

Self Employed Services
05.2022 - 03.2024

Master of Arts - Cultural Anthropology

St.Peterburg StateUniversity of Culture And Arts
OKSANA YEVTUSHOK