Microsoft Office
Oksana Ryzhankova
Office Assistant
Toronto,ON
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Office Assistant
Enertec Window Systems Inc.
Maple, ON
07.2022 - 10.2022
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Accurately handled data entry into company-based software.
- Carried out day-to-day duties accurately and efficiently.
Server
Adagio Valet Service
Toronto, ON
05.2022 - 09.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items and recorded order information.
Restaurant Manager
PURI CHVENI
Dnipro , Ukraine
12.2018 - 01.2022
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained and supervised staff.
- Actively participated in ongoing customer service programs.
Customer Sales and Service Expert
MTS UKRAINE
Dnipro, Ukraine
08.2011 - 11.2018
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Researched client requests to create best possible solutions for diverse needs.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Promoted available products and services to customers during service, account management and order calls.
Education
Specialist in International Economics: Economics A
Ukrainian Academy of Customs State
Dnipro 09.2007 - 05.2012
Skills
Filing and data archiving
Spreadsheet management
Mail handling
Sorting and labeling
Software
Timeline
Office Assistant
Enertec Window Systems Inc.
07.2022 - 10.2022
Server
Adagio Valet Service
05.2022 - 09.2022
Restaurant Manager
PURI CHVENI
12.2018 - 01.2022
Customer Sales and Service Expert
MTS UKRAINE
08.2011 - 11.2018
Specialist in International Economics: Economics A
Ukrainian Academy of Customs State
09.2007 - 05.2012