Summary
Overview
Work History
Education
Skills
Languages
Computing
Certification
Timeline
Generic

Oksana Romantsova

Richmond Hill,ON

Summary

Detail-oriented culinary professional with experience in fast-paced kitchen environments. Skilled in inventory management, menu creation and food preparation. Highly organized and detail-oriented with excellent problem-solving and communication skills. Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Chef Assistant

Restaurant 21
10.2022 - 10.2023
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.

Assistant Pastry Chef

Angyali cukraszda
11.2021 - 09.2022
  • Production of vegan deserts
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
  • Scaled out and mixed ingredients according to recipes and procedures.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Prepared wide variety of goods such as gluten and sugar free cakes, cookies and tarts by following traditional and modern recipes.

Barista

Avicenna International college
04.2018 - 10.2021
  • Barista
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Event Manager

Association EMA
11.2010 - 12.2017
  • Organization conference (the selection of the venue for the conference, invited and communicated with potential sponsors and participants of the conference (correspondence and phone calls), preparing agreements and invoices, control of payment, organised transfer and accommodation for customers, take part in different exhibitions for represented our company and so on.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Generated ideas to enhance and expand current event offerings.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Negotiated with vendors to achieve most favorable terms.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.
  • Maintained and built comprehensive database of industry contacts, vendors and venues.
  • Prepared invitations to send out to guest lists.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Monitored and controlled event expenditures to meet budgets.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Utilized social media to promote events and increase attendance.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Coordinated travel and accommodations for event attendees.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Analyzed event costs to identify areas of improvement and cost savings.

Assistant to the Director

Association EMA
10.2008 - 10.2010
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Wrote reports, executive summaries and newsletters.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.
  • Created and managed office systems to efficiently deal with documentation.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Coordinated events and worked on ad hoc projects.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Answered high volume of phone calls and email inquiries.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Handled incoming and outgoing mail, email and faxes.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Took notes and dictation at meetings.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Led staff and vendors in providing high level of service for owner and guests.

Office Manager

Association EMA
10.2005 - 09.2008
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Senior Employment Consultant

State Employment ServiceRegional Employment Center
09.1999 - 09.2005
  • Professional consulting and psychological help for the aplicants, organized training for specialists, who worked with aplicants, organized different events for employers and unemployed peoples.
  • Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
  • Recognized client employment barriers and devised strategies to resolve.
  • Matched clients to open positions based on skills and work requirements.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Updated client records to reflect personal information, qualifications and career aspirations.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Led job readiness and career-building workshops to uplift client confidence.
  • Devised and implemented individualized employment plans to support client goals.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
  • Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
  • Conducted employer and community organization outreach to promote employment services.
  • Facilitated job fairs and industry events to build employment networks.
  • Maintained records of consumer employment activity such as potential and current employers.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed and monitored employee recognition programs.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Education Coordinator

Khortytsky Training and Rehabilitation Center
09.1998 - 08.1999
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Entered data, generated reports, and produced tracking documents.
  • Managed educational program budget and prepared monthly reports.
  • Answered phones and maintained student records for education department.
  • Supported admissions process through application review and student registration.
  • Conducted surveys with students upon course completion to gather feedback for improvement.
  • Scheduled and attended student meetings and recorded meeting minutes for faculty.
  • Prepared course schedules and managed classroom staffing requirements for enrollment up to students with disabilities.
  • Entered course assignments and training plans in school system.
  • Conferred and resolved education-related issues and problems with students, parents and school officials.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.

Laboratory Assistant in the Physics Room

Zaporizhzhia Hydraulic Engineering College
09.1992 - 08.1998
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Obtained samples for testing following standard protocols.
  • Processed patient specimens according to priority and documented results.

Deputy Press Secretary

Komsomol Committee of the Production Association "Preobrazovatel"
10.1989 - 08.1992
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Supported public relations managers with writing, researching and preparation of materials
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Produced and distributed brochures, newsletters and press kits.

Controller Quality Control Department

Production Association "Preobrazovatel"
09.1986 - 09.1989
  • Prepared balance sheets, cash flow reports and income statements.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
  • Improved quality processes for increased efficiency and effectiveness.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Developed and implemented quality assurance improvements.
  • Rejected materials, components and finished products and documented reasons.
  • Inspected set sample of products for defects and compliance with design standards.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Calibrated tools and equipment to meet requirements.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
  • Reviewed incoming materials against specifications.
  • Performed continuous reviews of quality management system.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.

Education

MA of psyсhology -

Institute for the Training of Personnel of the State Employment Service of Ukraine
08.2002

MA, philologist, teacher of the Ukrainian language and literature -

Zaporozhye State University
Zaporozhye, Ukraine
08.1998

Skills

  • Quality Assurance
  • Food Spoilage Prevention
  • Menu Supervision
  • Production Line Management
  • Chef Support
  • Food storage
  • Sauce making
  • Quality control
  • Multitasking
  • Food preparation
  • Customer service
  • Adaptability
  • Attention to detail
  • Temperature control

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Computing

More than 10 years of experience working with office equipment and basic office computer programs to ensure efficient work. 

Certification

  • Certified Coach, Professional Association of Coaches and Trainers(IPACT), August 2023.

Timeline

Chef Assistant

Restaurant 21
10.2022 - 10.2023

Assistant Pastry Chef

Angyali cukraszda
11.2021 - 09.2022

Barista

Avicenna International college
04.2018 - 10.2021

Event Manager

Association EMA
11.2010 - 12.2017

Assistant to the Director

Association EMA
10.2008 - 10.2010

Office Manager

Association EMA
10.2005 - 09.2008

Senior Employment Consultant

State Employment ServiceRegional Employment Center
09.1999 - 09.2005

Education Coordinator

Khortytsky Training and Rehabilitation Center
09.1998 - 08.1999

Laboratory Assistant in the Physics Room

Zaporizhzhia Hydraulic Engineering College
09.1992 - 08.1998

Deputy Press Secretary

Komsomol Committee of the Production Association "Preobrazovatel"
10.1989 - 08.1992

Controller Quality Control Department

Production Association "Preobrazovatel"
09.1986 - 09.1989

MA of psyсhology -

Institute for the Training of Personnel of the State Employment Service of Ukraine

MA, philologist, teacher of the Ukrainian language and literature -

Zaporozhye State University

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Oksana Romantsova