Oksana Lasun
Etobicoke,ON
Summary
Hardworking and enthusiastic cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
3
3
years of professional experience
Work History
Cook
Hotel Leonardo Royal Resort
04.2022 - 02.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Customer Service Representative
SUBWAY®Restaurants
05.2014 - 08.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor's - Aeronavigation
Flight Academy
Kirovograd, Ukraine06.2016
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
Languages
English
Limited Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Cook
Hotel Leonardo Royal Resort
04.2022 - 02.2024
Customer Service Representative
SUBWAY®Restaurants
05.2014 - 08.2014
Bachelor's - Aeronavigation
Flight Academy
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