Oksana Bazhovska
Ottawa,ON
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in products and service to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
11
11
years of professional experience
Work History
Florist
Milabella work online
Warsaw, Poland
02.2022 - Current
- Took photographs of completed floral arrangements for promotional purposes.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Handmade Crafts Artist
Cartalia Studio
Warsaw , Poland
06.2018 - 08.2020
- Created custom pieces based on customer requests using a variety of techniques such as beading, crochet, knitting and sewing.
- Packed orders carefully according to customer specifications while adhering to safety protocols.
- Assisted with the setup of craft shows and displays for potential customers.
- Completed day-to-day duties accurately and efficiently.
Sale Assistant
Silpo
Ternopil , Ukraine
08.2016 - 02.2018
- Communicated with several key clients weekly to discuss individual needs and overall vision.
- Analyzed customer feedback surveys to identify areas of improvement.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Understood and followed oral and written directions.
Human Resources Manager
Borshchiv Cheese Manufactory
Borshchiv, Ukraine
07.2013 - 02.2016
- Organized employee directories and updated individual contact information.
- Created job postings, tracked applicants and maintained applicant database.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Assisted in employee recruitment, hiring and interview processes.
Education
Master of Arts - Marketing
National Technical University
Ternopil06-2013
Skills
- Friendly
- Client Engagement
- Attention to Detail
- Integrity and Honesty
- Product and Service Knowledge
- Responsibility
Languages
English
Limited
Polish
Full Professional
Ukrainian
Native/ Bilingual
Russian
Full Professional
Websites
Timeline
Florist
Milabella work online
02.2022 - Current
Handmade Crafts Artist
Cartalia Studio
06.2018 - 08.2020
Sale Assistant
Silpo
08.2016 - 02.2018
Human Resources Manager
Borshchiv Cheese Manufactory
07.2013 - 02.2016
Master of Arts - Marketing
National Technical University
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