Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attention
Work History
CCA/PSW
Harbourview Haven (HVH) Long Term Care for seniors
09.2025 - Current
Provided emotional support to patients, enhancing overall well-being.
Maintained cleanliness and organization of patient living spaces for safety.
Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Adapted quickly to changing patient needs, ensuring responsive care delivery.
Provided emotional support to patients and their families during difficult times, fostering positive relationships.
PSW
GEM (The Mira) Nursing Home
03.2024 - 08.2024
Assisted patients with daily living activities to enhance comfort and well-being.
Supported healthcare team in delivering compassionate patient care and maintaining hygiene standards.
Communicated effectively with patients to understand their needs and preferences.
Observed and reported changes in patient conditions to nursing staff for timely interventions.
Education
Diploma - CCA
CBBC
Sydney, NS
01.2024 - 08.2024
Skills
Customer service
Active listening
Critical thinking
Data entry
Conflict resolution
Client relations
Customer relationship management (CRM)
Live chat support
Assertiveness
Languages
English
Full Professional
Timeline
CCA/PSW
Harbourview Haven (HVH) Long Term Care for seniors
Registered Practical Nurse at City of Toronto Seniors Services and Long-Term Care; Supportive Housing ProgramRegistered Practical Nurse at City of Toronto Seniors Services and Long-Term Care; Supportive Housing Program