Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Henry Okoro

CCA / PSW
Lunenburg,NS

Summary

Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attention

Work History

CCA/PSW

Harbourview Haven (HVH) Long Term Care for seniors
Lunenburg, NS
09.2025 - Current
  • Provided emotional support to patients, enhancing overall well-being.
  • Maintained cleanliness and organization of patient living spaces for safety.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Adapted quickly to changing patient needs, ensuring responsive care delivery.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.

PSW

GEM (The Mira) Nursing Home
Truro, NS
03.2024 - 08.2024
  • Assisted patients with daily living activities to enhance comfort and well-being.
  • Supported healthcare team in delivering compassionate patient care and maintaining hygiene standards.
  • Communicated effectively with patients to understand their needs and preferences.
  • Observed and reported changes in patient conditions to nursing staff for timely interventions.

Education

Diploma - CCA

CBBC
Sydney, NS
01.2024 - 08.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Conflict resolution
  • Client relations
  • Customer relationship management (CRM)
  • Live chat support
  • Assertiveness

Languages

English
Full Professional

Timeline

CCA/PSW

Harbourview Haven (HVH) Long Term Care for seniors
09.2025 - Current

PSW

GEM (The Mira) Nursing Home
03.2024 - 08.2024

Diploma - CCA

CBBC
01.2024 - 08.2024

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Henry OkoroCCA / PSW