Summary
Overview
Work History
Education
Skills
Languages
Timeline
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OKEREKE MADUABUCHI

Moncton,NB

Summary

Dedicated administrative professional with successful experience in fast-paced environment. Hardworking team player with expertise in completing various operational tasks and offering customer support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Administrative Officer

Uptimize Process Ltd
06.2020 - 08.2023
  • Recording and categorizing expenses, and preparing financial reports
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer service success rates by quickly resolving issues.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.

Warehouse Supervisor

Integrated Warehousing Services Ltd
09.2018 - 05.2020


  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Managed budgets and financial reports related to warehousing activities for accurate tracking of expenses and revenue generation.
  • Maintained high levels of accuracy in daily operations.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Monitored progress of tasks to provide feedback for improvement.

Sales Associate

Shoprite City mall
03.2016 - 08.2018


  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Diploma - Business Administration(Insurance And Risk Management

New Brunswick Community College
Moncton
06.2025

Bachelor of Science - Accounting

University of Lagos
Nigeria
08.2015

Skills

  • Inventory Management
  • Administrative management
  • Personnel Management
  • Professional Communication
  • Dedicated Team Player
  • Computer Skills
  • Customer and Client Relations
  • Meticulous Attention to Detail
  • Human Resources Management (HRM)
  • Workflow Optimization
  • Team Leadership
  • Conflict Resolution

Languages

English
Full Professional

Timeline

Administrative Officer

Uptimize Process Ltd
06.2020 - 08.2023

Warehouse Supervisor

Integrated Warehousing Services Ltd
09.2018 - 05.2020

Sales Associate

Shoprite City mall
03.2016 - 08.2018

Diploma - Business Administration(Insurance And Risk Management

New Brunswick Community College

Bachelor of Science - Accounting

University of Lagos

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OKEREKE MADUABUCHI