Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

OKEKE CHUMBA FRANKLYN

Toronto,Canada

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. An enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering an engaging and pleasant personality with expertise in building customer relationships. Outstanding diagnostics skills. Helpful professional commended as a valuable team player with expertise in networking installation and maintenance, ready to bring 16 years of relevant work experience to the advertised position in your organization, and ready to work within Toronto or the surrounding area. Reliable Installer with 16 years of experience, Lifts to 140 pounds safely and effectively, and follows directions to complete tasks accurately. Responsible Technician with excellent troubleshooting, customer service, and analytics skills coupled with more than 16 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench building.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Fiber Optics and Coax Technician

Jarvis For Terra Com
09.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis of malfunctioning equipment.
  • Mentored junior technicians in maintenance, repair, and reporting duties.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Worked with diverse types of weather and ground conditions.
  • Maintained compliance with regulatory standards and safety requirements.
  • Applied critical thinking and research to address complex issues.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.

Project Manager

BluePlanet Active Hub Nig Ltd
08.2021 - 07.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Prepared and submitted project invoices for review and approval.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Monitored project progress, identified risks and took corrective action as needed.

Head of the Department Fiber Projects

Winrok Nig Ltd
06.2018 - 03.2021
  • Mentored department staff members, fostering a culture of continuous learning and professional development.
  • Established key performance indicators and monitored progress towards meeting departmental objectives consistently.
  • Developed comprehensive policies and procedures for managing risks associated with departmental activities efficiently while adhering to regulatory requirements as applicable.
  • Managed budgets, resources, and timelines effectively to ensure the successful completion of all projects.
  • Improved employee morale and productivity through effective leadership and communication strategies.
  • Streamlined department operations by implementing efficient management processes and systems.
  • Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
  • Maintained a high level of employee engagement by recognizing individual and team accomplishments, celebrating success stories, and addressing performance gaps constructively.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Regional Operations Manager

Fond-Infarct Technologies Nig Ltd
10.2010 - 05.2018
  • 3Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
  • Traveled to over 3 locations per week to manage each store and perform reviews of individual managers and employees.
  • Developed processes to save on costs and prevent losses.
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Oversaw multiple facility expansions, ensuring timely completion within budget constraints.
  • Analyzed performance metrics to identify areas for improvement and implement necessary changes.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
  • Maintained high safety standards throughout the region, minimizing accidents and incidents.
  • Spearheaded initiatives aimed at improving overall efficiency within the organization's supply chain operations.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring, and training of team members.

Fiber Optic Cable Technician

BT Technologies Nig Ltd
04.2006 - 03.2010
  • Achieved faster data transmission speeds through expert splicing, termination, and testing of fiber optic cabling.
  • Expedited project completion times by efficiently collaborating with teams for the installation, repair, or upgrade of fiber optic systems.
  • Reduced signal loss in fiber networks through proper installation and alignment of connectors, splice closures, and patch panels.
  • Contributed to cost savings initiatives by effectively managing inventory levels of tools, equipment, and materials required for fiber optic projects.
  • Accomplished higher bandwidth capacities for clients'' networks through meticulous attention to detail in cable routing and termination practices.
  • Optimized network capacity with proficient design modifications to existing fiber routes and infrastructure.
  • Elevated the performance of fiber optic networks by identifying and eliminating potential points of signal degradation or interference.
  • Consistently met project deadlines while maintaining high-quality workmanship in all aspects of fiber optic system implementation.
  • Improved customer satisfaction by providing timely support for fiber optic-related issues in both residential and commercial settings.
  • Maintained accurate documentation of installed systems to facilitate future maintenance or upgrades to the network infrastructure.
  • Enhanced network performance by installing and maintaining fiber optic cables and related equipment.
  • Minimized downtime by promptly troubleshooting and repairing issues with fiber optic systems.
  • Demonstrated flexibility in adapting to evolving client needs during the implementation of complex, large-scale fiber optic projects.
  • Safeguarded sensitive equipment from damage during installations or repairs through careful handling practices and adherence to safety guidelines.
  • Fostered positive relationships with clients by providing clear communication regarding project timelines, status updates, and any necessary adjustments to scope or budget.
  • Upheld client confidentiality while working on secure networks for government agencies or private companies requiring stringent security measures during installation processes.
  • Performed troubleshooting and equipment testing to identify and correct problems end-to-end and network-wide.
  • Identified and reported equipment malfunctions, defective parts, and materials to the appropriate supervisor.
  • Performed troubleshooting and equipment testing to identify and correct problems end-to-end and network-wide.
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals, and wireless access points.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Troubleshoot cable, underground junction boxes, and conduit by utilizing specialized equipment and devices.
  • Identified and reported equipment malfunctions, defective parts, and materials to the appropriate supervisor.
  • Responded to service requests during and after business hours.
  • Located and repaired line faults to maintain the existing network without causing signal failure interruptions.
  • Read blueprints and schematics to correctly place equipment.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Worked closely with network administrators and server engineers to deliver quality service.

Education

National Diploma - Electrical And Computer Engineering Technology (Telecommunications And Networks Option)

Lagos State Polytechnic
Lagos, Nigeria.
07.2006

Skills

  • Attention to Detail
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Written/Verbal Communication
  • Installation and Repair
  • Maintenance and repairs
  • Quality Control
  • Preventive Maintenance
  • Documentation And Reporting
  • Work Planning and Prioritization
  • Workload Management
  • Team Training
  • Relationship Building
  • Safety Equipment
  • Electrical Repair
  • Extensive Organizational Skills
  • Issue Resolution
  • Operations Monitoring
  • Document Preparation
  • Blueprint Reading
  • Issue Analysis
  • Complex Repairs
  • Project Management
  • Risk Mitigation
  • Inventory Oversight
  • Innovation Skills
  • Production Scheduling
  • Minor Carpentry
  • Customer Service
  • OSHA Compliance

Accomplishments

  • Spliced over 20,000 cores of fiber optics cable in a joint box and ODF.
  • Implemented and maintained over 960km of ELP Fiber optics cables.
  • Success implementation of FTTH to more than 600 houses.

Languages

English
Native or Bilingual

Certification

Working on Heights


Ladder Safety


CFOT

Timeline

Fiber Optics and Coax Technician

Jarvis For Terra Com
09.2023 - Current

Project Manager

BluePlanet Active Hub Nig Ltd
08.2021 - 07.2023

Head of the Department Fiber Projects

Winrok Nig Ltd
06.2018 - 03.2021

Regional Operations Manager

Fond-Infarct Technologies Nig Ltd
10.2010 - 05.2018

Fiber Optic Cable Technician

BT Technologies Nig Ltd
04.2006 - 03.2010

National Diploma - Electrical And Computer Engineering Technology (Telecommunications And Networks Option)

Lagos State Polytechnic

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OKEKE CHUMBA FRANKLYN