EYOAL MENGISTU
Toronto,ON
Summary
Motivated student with a track record of academic excellence looking to develop professional work experience utilizing excellent communication and time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Game Attendant
CNE
Toronto, ON
08.2023 - 08.2023
- Assisted in emergencies by contacting appropriate personnel for help.
- Set up booths, rides, and games before opening day.
- Collected tickets from guests and distributed prizes.
Sales Representative
Vector Marketing
Toronto, ON
04.2023 - 08.2023
- Presented high-quality line of cutlery items to customers through virtual demonstrations
- Produced sales documents, finalized deals and filed records
- Identified customer needs by asking questions and advising on best solutions
- Developed key customer relationships to increase sales.
Customer Service Representative
Canpar
Toronto, ON
03.2022 - 11.2023
- Answered inbound calls, chats and emails to facilitate customer service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Retail Sales Associate
Safeway Supermarket
Addis Ababa, Ethiopia
06.2019 - 06.2021
- Maintained customer satisfaction with quick and professional handling of product returns
- Helped customers locate products
- Prepared merchandise for the sales floor by tagging
- Answered customer questions about sizing, accessories, and merchandise care
- Greeted and engaged with customers to build loyalty
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Applied Science and Engineering - Mechanical Engineering
University of Toronto
Toronto, ON06.2027
High School Diploma -
Lakeshore CI
06.2023
Skills
- Customer service
- Proficient in Microsoft Office
- Money Handling
- Complex Problem-solving
- Creative Thinking
- Negotiation Tactics
- Time Management
- Retail Sales
- Verbal and Written Communication
- Teamwork and collaboration
Certification
- MATLAB Course completion
Languages
Amharic
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Game Attendant
CNE
08.2023 - 08.2023
Sales Representative
Vector Marketing
04.2023 - 08.2023
Customer Service Representative
Canpar
03.2022 - 11.2023
Retail Sales Associate
Safeway Supermarket
06.2019 - 06.2021
Bachelor of Applied Science and Engineering - Mechanical Engineering
University of Toronto
High School Diploma -
Lakeshore CI
- MATLAB Course completion
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