Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ojasvi

Oshawa,Canada

Summary

Dedicated and detail-oriented individual with 2 years of experience in retail and customer service seeking a position as an Overnight Stocker and Customer Service Representative. Adept at maintaining inventory accuracy, ensuring exceptional customer experiences, and working efficiently during day and night shifts.

Overview

1
1
year of professional experience

Work History

OVERNIGHT STOCKER

Reliance Mart
2023.08 - 2023.12
  • Efficiently stocked shelves and organized merchandise to ensure optimal presentation and accessibility
  • Conducted inventory checks and replenished stock levels to meet customer demand and maintain store operations
  • Operated equipment such as pallet jacks and forklifts to transport and arrange products safely
  • Assisted with setting up promotional displays and seasonal merchandise according to company guidelines.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.

CUSTOMER SERVICE REPRESENTATIVE

Dollarama
2024.01 - 2024.07
  • Provided excellent customer service by addressing inquiries, resolving issues, and handling complaints with professionalism and empathy
  • Processed transactions, returns, and exchanges accurately using point- of-sale (POS) systems
  • Maintained a clean and organized work environment, ensuring a pleasant shopping experience for customers
  • Trained new employees on company policies and customer service best practices.

Education

2 Years Diploma - Business - Human Resource

Durham College

School Graduate -

Nosegay Public School

Skills

  • Inventory Management: Proficient in organizing and maintaining stock levels, conducting inventory counts, and ensuring accurate product placement.
  • Customer Service:
  • Strong communication skills with the ability to address customer needs, handle complaints, and deliver exceptional service.
  • Attention to Detail: Meticulous in maintaining product displays, processing transactions, and handling stock.
  • AVAILABILITY
  • MON - 12am - 12am
  • TUE 12am - 8pm
  • WED - 12am - 12am

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Dollarama
2024.01 - 2024.07

OVERNIGHT STOCKER

Reliance Mart
2023.08 - 2023.12

2 Years Diploma - Business - Human Resource

Durham College

School Graduate -

Nosegay Public School
Ojasvi