Diligent business owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
30
30
years of professional experience
Work History
Owner and Operator of Daily Food Mart
Ojae Kwon
05.2003 - 12.2023
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Implemented marketing strategies to increase brand awareness and attract new customers.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Provided on-the-job training to newly hired workers and team members.
Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
Owner and Operator of Caribbean Frozen Yogurt
Ojae Kwon
03.2000 - 09.2002
Managed day-to-day business operations.
Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Manager at Sam's Milk and Variety
Mr Won
04.1994 - 10.1999
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.