Oheneba Afriyie Boakye
Saint-Laurent,QC
Summary
Developed practical skills in fast-paced environment, including effective communication and teamwork. Demonstrated ability to handle various tasks efficiently and maintain high standards under pressure. Seeking to transition into new field, leveraging adaptability and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Garage General Worker
Newrest
06.2024 - 10.2024
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
E-Commerce Agent
GEXEL Telecom
03.2024 - 06.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
IT Intern
SETOP GHANA
09.2022 - 12.2022
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
Education
Security Guarding
Académie Montreal Elite Securite
Montreal, QC11-2024
High School Diploma -
Prempeh College
Kumasi,Ghana11-2021
Skills
Proficient in Word and Excel Applications
Analytical and Critical Thinking
Excellent Communication and Interpersonal Skills
Adaptive to different environments
Physical fitness and stamina
Languages
English
French
Certification
BSP CERTIFICATION
CPR CERTIFICATION (CNESST)
CRISIS INTERVENTION AND VERBAL DE-ESCALATION CERTIFICATION
HANDCUFFING AND BODY SEARCH CERTIFICATION
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Garage General Worker
Newrest
06.2024 - 10.2024
E-Commerce Agent
GEXEL Telecom
03.2024 - 06.2024
IT Intern
SETOP GHANA
09.2022 - 12.2022
Security Guarding
Académie Montreal Elite Securite
High School Diploma -
Prempeh College
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