KENNY MEBUDE
Sarnia,Ontario
Summary
Organized and dependable unique candidate successful at managing multiple priorities with a positive attitude towards brands, customer focused , sales, and retail dynamism. Willingness to take on added responsibilities to meet team goals and objectives.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Dollarama
Toronto, ON
05.2023 - 12.2023
- Created price tags and merchandise signs for new items.
- Processed returned merchandise according to company policies.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Handled price checks, merchandise transfers and fitting room
- Operated point-of-sale systems accurately
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
Customer Service Representative
Taco Bell
Frisco, Colorado
10.2021 - 02.2023
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Cook
Wendy's
Frisco, Colorado
07.2020 - 08.2021
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Ordered supplies as needed for the kitchen.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Cashier
Kum & Go
Frisco, Colorado
09.2020 - 05.2021
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Graduate Certificate Diploma - Business Management International Business
Lambton College of Applied Arts And Technology
Sarnia, ON09-2023
Bachelor of Science - Business Administration
Babcock University
Ogun State, Nigeria05-2020
Skills
- Data base
- Complaint Resolution
- Budgeting and finance
- Organizing
- Strong verbal communication
- Order Processing
- Complaint Management
- Customer Service
- Time Management
- Teamwork and Collaboration
- Payment Processing
References
References available upon request.
Timeline
Retail Sales Associate
Dollarama
05.2023 - 12.2023
Customer Service Representative
Taco Bell
10.2021 - 02.2023
Cashier
Kum & Go
09.2020 - 05.2021
Cook
Wendy's
07.2020 - 08.2021
Graduate Certificate Diploma - Business Management International Business
Lambton College of Applied Arts And Technology
Bachelor of Science - Business Administration
Babcock University
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