Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ogun Erkan

Toronto,Ontario

Summary

With over six years of experience as a Restaurant Manager at a prominent Turkish restaurant in Mississauga, I have developed a deep understanding of the hospitality industry, from operational management to customer service excellence. My role has encompassed overseeing daily operations, managing staff, and implementing strategies to enhance the dining experience, all while maintaining the highest standards of quality and efficiency.

Driven by a passion for creating exceptional dining experiences and a desire to bring my vision to life, I am excited to embark on the journey of owning and managing my own restaurant. I have meticulously honed my skills in team leadership, financial management, and customer relations, which I am confident will translate seamlessly into the successful operation of my own establishment. My extensive experience equips me to not only meet but exceed the expectations of our future patrons, ensuring a thriving and vibrant dining destination.

In establishing this new venture, my goal is to leverage my expertise to create a unique and welcoming environment that reflects my commitment to quality and service. I am dedicated to applying the best practices and innovative strategies I have learned throughout my career to achieve long-term success and contribute positively to the local community.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Istanbul Kebab House
2017.12 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Cook

Roses New York Restaurant
2017.01 - 2017.11
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Bachelor of Arts - Turkish Language And Literature

Istanbul Kultur University
Istanbul, Turkiye
06.2015

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Point of Sale (POS) system operation
  • Organization and prioritization
  • Menu development

Languages

English
Full Professional
Turkish
Native or Bilingual

Timeline

Restaurant Manager

Istanbul Kebab House
2017.12 - Current

Cook

Roses New York Restaurant
2017.01 - 2017.11

Bachelor of Arts - Turkish Language And Literature

Istanbul Kultur University
Ogun Erkan