OGOCHUKWU MAGDALENE ONEH

• Supported diverse initiatives by assisting with targeted recruitment efforts to attract diverse talent, thereby promoting a more inclusive workforce.
• identified areas for improvement through exit interviews to boost employee retention.
• Reviewed job descriptions periodically to ensure departmental alignment and role clarity.
• Coordinate training programs, workshop, and employee development initiatives.

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• Administrative support
• Scheduling and organizing meetings and coordinating appointments.
• Maintaining accurate records and database, including employee records and other important documents.
• Managing communication, handling phone calls, emails and relaying messages to the appropriate individuals.

• Product knowledge
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities.
• Negotiation and closing deals.
• Increased sales revenue by identifying and targeting high-potential accounts.